If you love connecting with people, thinking on your feet, and possess an authentic passion for sales-- we want you on our team!

For over 75 years, Storkcraft has poured its heart, expertise, and passion into bringing dream nurseries and children's rooms to life for all families across North America. Through Storkcraft's dedicated focus on crafting stylish, safe, functional, yet attainable designs, the company has captured the hearts of countless families preparing for their journeys through parenthood – since 1945. With a genuine, passionate focus on its consumers—the #StorkcraftFamily—Storkcraft has blossomed into an industry leader and has recently been the recipient of multiple awards, including the Parent Tested Parent Approved (PTPA) Seal of Approval, Women's Choice Award for 9 out of 10 Customer Recommended Baby & Kids Furniture, and National Parenting Product Award.

Storkcraft is looking for an enthusiastic and sales-driven individual to join our team of omnichannel (retail & e-commerce) professionals focused on building a world-class online customer experience. The Sales Account Manager will engage in meaningful relationships with current clients, prospect new clients, and business opportunities that will aid Storkcraft in gaining market share and maximum profitability.

Responsibilities:

• Account management and strategic insight for key customers: Build and maintain strategic customer relationships. Monitor crucial account management metrics (sales, margin, customer agreements, order status, coop, deductions, chargebacks, post-audit negotiations, etc.); analyze (and action on) product page content and health; perform general account maintenance; ensure proper and realistic forecasting; provide appropriate and realistic sales budgets for critical accounts.
• Work with the team to develop and implement innovative strategies to drive sales and margin increases in each category (product, pricing, promotions).
• Develop annual budget for each account; responsible for accurate SKU level monthly forecasts for each account (communicate any significant shifts mid-month to mgr. & planning team).
• Lead meetings with customers focusing on performance, new items, out of stocks, and marketing plans, including events, site placements, and promotions to drive incremental sales and opportunities.
• Lead the development and presentation of all proposals for Line/Business Reviews for your customers. Define the assortment of products for each account to ensure successful growth.
• Continually look for new customers to add to the Storkcraft customer portfolio
• Analyze offerings for online and in-store customers and recommend optimizing our market share with key accounts.

Qualifications:

• Minimum three years of sales account management experience
• Experience with online retail and merchandising
• Strong business acumen regarding analytical and strategic thinking
• Exceptional communication skills (both written & verbal)
• Demonstratable strong ethical and professional standards
• Experience in the juvenile industry would be valued
• Familiarity with Salsify, Bazaarvoice, Shopify, and Market Place platforms is considered an asset.

WHAT WE OFFER:

• Amazing Culture
• Hybrid Workplace: Three days in our Richmond office, two working from home.
• Dog-friendly office
• Competitive total compensation packages including:
  • Base Salary Range: $60,000-$80,000 based on experience.
  • Annual Bonus based on performance.
  • Great health benefits.
  • Annual vacations.
  • Career development.

Accommodations are available upon request to individuals who self-identify as having a disability or special need. Don't hesitate to contact Human Resources at 778-732-2003 or [email protected] if you require accommodation during recruitment.