Join Us as an Operations Leader!

Are you ready to make a significant impact in an innovative environment? At ORBCOMM, we're on the hunt for a passionate Operations Leader who thrives in a fast-paced, agile setting. We want you to transform your ideas into action and drive our mission forward!

Why You'll Love Working Here:

As an experienced Operations Leader you will play a crucial role by overseeing and optimizing all aspects of operational processes for our Transportation Line of Business. You will be responsible for developing and executing operational strategies that align with the company's broader business objectives, ensuring efficiency, cost-effectiveness, and quality.

Leverage your expertise to implement the best practices and foster a culture of continuous improvement. While working to enhance profitability through cost control, process optimization, and quality assurance and ensuring compliance with regulations and ethical standards.

With a flexible hybrid working schedule, you can enjoy the best of both worlds—engaging in-person cross-functional collaboration at either our Sterling, VA or Ottawa, ON office, while also enjoying the autonomy and comfort of remote work. You will be able to support business goals, leverage technology for operational excellence, and lead change initiatives. You will be essential not only for day-to-day operations but also in shaping the company's long-term valuation.

What You'll Do:

Business Strategy and Alignment:

• Strategic Alignment: Align business goals with corporate vision and goals and ensure strategic alignment across all departments.
• Key Migrations: Work with cross-functional teams executing key migrations to improve operational efficiency and achieve strategic objectives. Facilitate smooth transitions of clients from the sales phase to delivery.

Financial:

• Budget Management (ARR): Work cross functionally to develop, manage, and course correct the quarterly and monthly operational plan alongside key ARR plays.
• Profitability (GM): Monitor and analyze the financial performance of operations, identifying opportunities to improve margins and overall profitability. Identify areas for cost savings without compromising quality or performance.
• Cash: Work with ISC to execute a plan to burn down inventory. Work alongside AR team to achieve DSO targets

Quality Assurance and Risk Management:

• Ensure Quality Standards: Work with Engineering and ISC to establish plan for identifying and resolving product issues. Enable a detailed plan through cross functional collaboration and ensure management system is in place to resolve issues.
  

Cross-Functional Collaboration:

• Cross Functional Collaboration: Work closely with other departments like sales, engineering, finance, and customer service to ensure that operations support the broader business objectives and customer needs.
• Customer Relationship Management: Engage with key customers to understand their requirements and ensure that operational processes are tailored to meet those needs effectively.

Monitoring and Reporting:

• Track KPIs: Track key performance indicators (KPIs) for operations, monitor progress, and use data to drive decision-making. This includes metrics related to ARR, GM, Cash.
• Reporting and Communication: Provide regular reports and updates to senior leadership on the performance of operations, including progress toward strategic goals and areas requiring attention.

Who You Are:

You're a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace. If you have:

• Bachelor's degree in business, accounting, or a related field (MBA, MAC or equivalent graduate degree preferred)
• 5-10 years supervisory experience in operations or related field, preferably related to Transportation IoT
• Previous P&L responsibility required
  • Ability to manage the quarterly and annual budgeting process and P&L responsibilities

• Strong business acumen with a broad understanding of fundamental business principles and strategies
• Experience with IT migrations and building roadmaps
• Ability to set overall strategy and drive process improvement
• Proven track record of building and managing KPIs
• Proven track record as a team leader with an understanding of management practices
• Demonstrated project and budget management skills
• Analytical problem-solving skills with impeccable attention to detail
• Strong interpersonal skills with ability to collaborate and work with cross-functional teams
• Excellent oral and written communication skills; experience communicating with Senior Leadership Team
• Proficiency with Microsoft Office (Excel, Teams, Word)

Then we want to meet you!

About Us:

At ORBCOMM, we're pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com!

Ready to Join Us?

We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you're seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you.

We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.

At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.

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