Position Overview:

We are seeking an enthusiastic Account Manager for our Commercial Business sector, based in the Ottawa area. The ideal candidate will be passionate about driving business growth in the commercial space. You thrive on building strong customer relationships, exceeding expectations, and embracing challenges with a positive, “can-do” attitude. You bring a diligent work ethic, a genuine, team-centered approach and have a strong desire to succeed in a competitive environment.

Your innovative thinking and proactive approach have a proven track record in creating opportunities, driving revenue, and enhancing customer engagement from the ground up.

Key Responsibilities:

• Cultivate relationships with new prospect accounts to generate opportunities.
• Collaborate with clients to understand their needs and work with internal teams and partners to deliver compelling solutions.
• Articulate our company's value proposition to new prospects and existing customers through trade shows, presentations, proposals, RFx responses, and business correspondence.
• Develop and execute account plans for key clients, outlining strategies for retention and growth, along with an understanding of the partner landscape.
• Identify and connect with decision-makers and key influencers.
• Maintain strong relationships internally and externally, employing a franchise methodology with key partners and distribution channels.
• Lead the sales process from initial contact to negotiation, ensuring an exceptional customer experience at every stage.
• Accurately forecast sales activity by understanding customer procurement practices and collaborating with leadership for visibility.
• Engage key partners to create joint account and market development opportunities that lead to new solutions and revenue streams.

Skills & Qualifications:

• Proven experience in technology sales, particularly in IT services, with a strong sales performance record.
• A history of consistently meeting or exceeding sales quotas.
• Familiarity with sales life cycles, account planning practices, and reseller markets.
• Strong business acumen with excellent written and verbal communication skills.
• Strategic thinker with a strong focus on execution.
• A proven team player who prioritizes collaboration.
• Secret Security Clearance or the ability to attain sponsored by Decisive Group.

About Decisive Group

Since its launch in 2001, Decisive Group Inc., a Calian Company has grown to become one of Canada's market leaders in Enterprise IT Infrastructure, Cloud and Cyber Security. Its team of specialists has extensive experience solving real-world problems, and in designing, building and implementing solutions that help its clients grow and protect their business today and in the future. Decisive's Enterprise IT Infrastructure services are far beyond those of traditional vendors, delivering positive ROI while ensuring that clients' projects remain on budget and on scope. Our Cloud and Cyber Security offerings optimize and protect the most complex information and data networks.

We hire the best of the best, creating an environment that engages and encourages growth and development. It isn't just us that think so, we have the awards to back it up; bringing home an Ottawa Business Journal's Employee Choice award six times!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Decisive is an equal opportunity employer, with policies and practices intended to build an inclusive and accessible work environment.

If you require accommodation during the recruitment process, please include in your cover letter when applying for the position and all efforts to provide the appropriate accommodation will be put into place.