WHEN WAS THE LAST TIME YOU ENDED YOUR WORKDAY WITH A SMILE?

You spend 80% of your life at work, and you should be doing what you love with people you like doing it with, all while making a difference in your community.

How do we ensure that smile?

• We are fun people.
• We are people who take pride in being themselves and are confident in the help we bring to those around us.
• We get genuine joy from making others around us feel heard, helped, and happy.

If you know what we are talking about, then you are in the right place in your job search journey.

It's a great time to join our team and grow with us.

Idealogical has been in business since 1995. We have continuously worked towards giving our employees and clients access to all the tools and benefits of working with a larger firm while maintaining the empathy and nimbleness of a small business. We take pride in what we do, have a few laughs, stay relatively casual, and deliver best-in-class service.

We are looking for a kickass Technical Project Coordinator to join our team.

Our company culture is everything to us, so please look at our core values and see if they speak to you before applying for this position.

Project Coordinator (Technical)

We are currently seeking a Technical Project Coordinator with the drive and determination to help us support our client base. This position reports directly to our VP of Sales. We are looking for an individual who is a problem-solver who can help us manage our existing clients and relationships with our vendors. This person must have a diverse skill set and general experience in administration, quoting processes, and purchasing. It's a different set of skills from the beginning of the sales lifecycle to delivery.

If you have the experience and the desire, we'd like to talk to you.

Our Project Coordinator is responsible for performing admin tasks, processing purchasing and receiving requests, is a fundamental piece in the quoting process and activities under the direction of the VP of Sales. As a technology company, we are looking for someone who is very comfortable with technology and the rapid change in this industry. Experience in software, hardware, and infrastructure coordination will help streamline our quoting and project efforts, bringing enhanced speed and efficiency to the role. Their skills will assist in developing the organization's perception of existing customers through exceptional customer service and responsiveness. This position requires strong communication skills that will be used when creating documentation and communicating with our clients and vendors. Candidates must be energetic and focused, with a strong motivation to learn new technologies and management processes. This position requires dedication, persistence, follow-up, effective utilization of provided resources and an unbeatable customer service focus. Your code to success is smile.

Job duties include utilizing our professional services automation (PSA) solution, along with other service-specific tools and technologies, to ensure that purchase requests are effectively completed to resolve issues. Strong technical knowledge of both software and hardware infrastructure is an asset, providing additional speed and accuracy in managing technical resources and troubleshooting project-related IT requirements. Overall, relationship management skills and the ability to coordinate required resources to respond to complex IT requirements are desired.

You are not a technician, but you coordinate daily activities with them.

Essential Functions and Responsibilities

• Process purchasing and receiving activities as directed
• Entering purchasing activities into Accounting Software
• Invoicing clients monthly bills
• Assist with the quoting and purchasing of infrastructure products (hardware and software)
• Creating estimates and quotes in Accounting Software and our PSAsystem
• Analyzing data using Excel to provide insight on sales margins
• Manage vendors and related programs
• Ensuring that Idealogical is able to get the best pricing for its clients.
• Maintain inventory levels and accountability of designated corporate assets
• Assisting general manager in sales reporting
• Assist in improving customer satisfaction through the creation of process and procedures for the admin department
• Assist in dispatching resources when required
  
• Communication with clients both verbally and written
• Other duties as assigned
• Support the core values of our organization

Qualifications

• Undergraduate degree
• Proven ability to make effective decisions based on sound business sense
• Experience in managing or coordinating technology resources, including software, hardware, and IT infrastructure
• Skilled with organization, decision-making, and time management
• Excellent customer service skills
• Excellent verbal and written communication skills
• Skilled with organization, decision making and time management
• Ability to work independently and as part of a team
• Proficient with Microsoft Office applications and the Internet
• Strong knowledge of Excel, Accounting Software an asset
• Reliable transportation to our office in Markham, ON

The Successful Candidate must be:

• Professional and articulate
• Efficient in using technical resources to enhance project speed and accuracy
• Interpersonally adept and strong verbal and written communication skills
• Technically proficient on the applications listed above
• A relationship builder
• A problem solver
• A self starter

WHAT CAN YOU EXPECT OF US

By joining Idealogical, you will work with some of the industry's brightest and most experienced people in an environment where you are challenged to be the best in everything you do. Idealogical is where you can grow and develop your career in a meaningful way.

We have folks that have been with us for 5 years, 10 years, 15 years and 28 years.

Our team is everything to us and we take care of our people like we expect you to care for our clients. We foster sustainable growth, good health and overall well-being and strive hard to make you feel heard, helped, and happy.

How we make you feel heard?

• Anonymous feedback system led by the president to make continuous changes and improvements to solidify our already strong company culture.
• Recognition for being a team player reflected in weekly monetary wins in the form of peer praises.
• Recognition for being an exceptional employee with opportunities to win 6 different awards at our annual holiday get together.

How we make you feel helped?

• 6 paid training and education per year to help you fill your knowledge gap.
  
• We invest heavily in helping our people acquire skills dictated by the IT industry and pay for your professional certifications.
  
• Distinct regular outings infused with competitive team games, good food and great conversations.
• In-house Chiropractor services provided by our trusted health practitioner, who uses cutting-edge tools and techniques to maximize your health.
• In-house Massage facility where you can take a break during the day and relax.
• An organization-wide group of people who looks out for you and goes above and beyond to help each other succeed.

How we make you feel happy?

• Competitive base salary.
  
• 3-week vacation to start.
• 6 personal days for those uninvited sicknesses, personal commitments (for example, unscheduled school closures), or just 'I don't feel like working today' days.
  
• Comprehensive health and dental benefits.
• State-of-the-art office space carefully designed to help you transition from the fatigue caused by work-from-home settings.

If you have made it this far on the page, it tells us you are interested in working with us, and we would love to hear from you!