A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About this role

We are recruiting for a Service Coordinator to join our Technologies Security team in our Kelowna office.

Here's how your role will strengthen our team.

Your responsibilities

• Provide consistent, high quality customer service to the security Service Team
• Receive phone calls, emails, and faxes from customers requesting service work
• Dispatch and schedule service technicians
• Enter, track, and complete work orders
• Provide administrative support including preparing project site and office binders/files, organizing and tracking shop drawings, updating CRM with information, and tracking order shipments
• Print and circulate a variety of project reports

Your experience and skills

• High School diploma
• 2+ years' experience in a similar administrative support role
• Excellent computer skills using MS Office (Word, Outlook, Excel). Experience with Procore and asset.
• Organized and strong attention to detail
• Strong written and spoken communication skills
• Positive attitude and team player with strong customer service skills
• Flexible with the proven ability to multitask in a changing, fast-paced environment
• Basic construction knowledge is an asset

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work, one of BC's Top 100 Employers, and Best Managed company, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

• We emphasize having a work-life balance - We offer flexible work schedules and a competitive vacation policy.
• Continuous development is a top priority - Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
• Our employee benefits prioritize your financial, physical, and mental well-being - From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
• We have many exciting project opportunities - With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
• We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
• A safe space for everyone - We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Salary range: $50,000-$60,000 per year plus a competitive total compensation package. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.
Please visit https://www.houle.ca/current-career-opportunities/ and click on the listing for Service Coordinator, Technologies - Security, Kelowna. The opportunity will remain open until it has been filled.

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