WHAT IS THE ROLE?

Reporting to the District Store Manager, the Store Manager, strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny's core values and service standards.

HOW WILL YOU DO IT?

Leadership and People Management

You will create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests by establishing a vision for the store based on key metrics and initiatives and cascading these to all team members.

Working With Others

Establish supportive and productive relationships with all team members, focusing on personal and professional development by ensuring a spirit of collaboration among store team members to ensure an optimal guest experience that values guests' time and supports store operations to achieve goals.

Guest Experience

You will build a delighted and loyal customer base through customer clienteling by analyzing customer profiles, buying trends, and competitive information and supporting team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs (e.g., buy online pick up in-store, phone sales, and ship from store options).

Operations

You will ensure execution and maintenance of all visual directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny's standards while you execute high-level quarterly and annual planning for the store with respect to strategy, and budget and manage the whole store profit and loss (P&L) in accordance with sales goals and Budget(sales, budget, etc.) as well as all applicable policies, procedures, laws or regulations.

WHO YOU ARE

Your achievements:

• We require a minimum of 5 years of retail store management experience.

Your contribution:

• You must be able to work a flexible schedule, including nights, weekends and holidays.
• You have strong communication skills and the ability to foster a customer-focused selling culture.

WHAT WE OFFER

You'll have an entire team in your corner, ensuring that you are seen, heard, respected, and treated the way you want to be treated. That includes access to our employee benefits:

• Group Insurance coverage, including health, dental, vision
• RRSP
• Employee/Family Assistance Program (EFAP)
• Casual dress code
• Two (2) weeks of vacation
• Five (5) wellness days
• Last but not least, let us not forget the swag you can get with an amazing employee discount!

We thank all applicants; however, only those selected for an interview will be contacted.