Supervisor, Children and Family Services

Posting #: 3901 Posting Date: 09/24/2024 Posting Closing: until filled

Have you heard of us?

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.

We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.

All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one we're looking for?

We are seeking a dynamic, highly motivated Supervisor, Children and Family Services who demonstrates our values of compassion, accountability, responsiveness, and empowerment; to our clients, families, and each other.

In collaboration with other Supervisors provide oversight, coordination, and support to Early Years Programs with a specialization in program licensing. This position will be mainly overseeing a licensed full-day child care program.

This position is a unionized, full-time, permanent position. The rate of pay is $26.66 per hour. The rate of pay can vary from $26.66 to $34.66 based on eligible wage top-ups available. Hours per week are 40.

Key Responsibilities:

1. Develop, plan, implement, and provide appropriate information including services and programs for children and adults in Early Years programs.
2. Oversee the daily operation of the various Early Years and Wesley HUB sites and programs
3. Supervise and mentor staff.
4. Act as the OASP/Summer specialist, providing oversight, support, and mentorship to the audit and licensing process.
5. Attend all HWDSB OASP Inspections.
6. Work with the Manager, Children and Family Services to identify compliance trends and areas of improvement.
7. Ensuring that program statistics stay within annual targets.
8. Welcome, support, and interact with program participants, remembering to be sensitive to all families including those culturally diverse, LGBTQ2+, young parents, etc.
9. Ensure the Wesley Early Years programs are in compliance with all legal and licensing requirements including reporting serious occurrences through the proper reporting procedure.
10. Ensure a high level of community participation and service delivery in the programs including promotion of the programs in the community. This includes establishing and maintaining a good rapport with neighbourhood schools and community partners.
11. Ensure that staff are providing quality, play-based learning and supervising parents/caregivers and children attending the Early Years programs at all times.
12. Organize, participate, and contribute to team meetings and staff development opportunities.
13. Follow the policies and procedures of the programs, HWDSB, City of Hamilton, and Wesley.
14. Be responsible for the submission of time sheets and other reports as required.
15. Identify training needs of staff and orient staff and student placements.
16. Ensuring appropriate staffing levels at all times.
17. Identify and communicate through appropriate channels any trends, activities, concerns, stories, changes, and incidents in the program.
18. Maintain petty cash and monitor program spending to remain within budget in conjunction with co-supervisor and management.
19. Assist in hiring procedures for program staff.
20. Participate in internal and external meetings related to Early Learning and Care programs as requested by the Manager, Children and Family Services.
21. Complete annual staff performance management evaluations.
22. Gather program statistics on a weekly, monthly, and yearly basis and participate in ongoing quality assurance monitoring.
23. Ensure open communications with parents/caregivers and other participants.
24. Be knowledgeable about the content of the program and work directly with staff, children and families that access it.
25. Demonstrate an in-depth knowledge of the Ministry of Education's “How Does Learning Happen?” pedagogy for Early Years and ensure this is carried out at all sites.
26. On an annual basis, review Centres' operational guidelines, policies and procedures and other legislation required as it relates to the delivery of services.
27. Frequent movement between multiple locations and programs is required.
28. Other duties as assigned.

What you will bring:

1. Diploma in Early Childhood Education and registration with the College of Early Childhood Educators.
2. Minimum 5 years of current program and staff supervisory experience in a licensed full-day child care (infants, toddlers, and preschool) setting.
3. Current supervisory experience within a full-day child care centre that is a member of the Canada Wide, Early Learning and Child Care program (CWELCC).
4. Experience with Ministry of Education Licensing Inspections.
5. Minimum 5 years experience with staff supervision preferably in a unionized environment.
6. Thorough knowledge of applicable legislation including the Child Care and Early Years Act, 2014.
7. An understanding of requirements under CWELCC (e.g. workforce funding, rate reduction, etc.).
8. Knowledge and understanding of the Ontario After School Program.
9. Good written and oral communication skills.
10. Demonstrated leadership, coaching, and mentoring skills
11. Experience scheduling staff across multiple programs
12. Clear and demonstrated ability to practice appropriate professional boundaries in the workplace.
13. Experience working collaboratively with community partners.
14. Experience and sensitivity working with all families including those in an urban core setting, culturally diverse, LGBTQ2+, young parents, etc.
15. Bilingual (French/English) and fluency in other languages an asset.
16. Current 1st aid/CPR, Safe Food Handling Certificate, N.V.C.I. training, HDLH Pedagogy, Positive Space, ECERS and evidence-based parenting workshops.
17. Flexibility and readiness to adapt to change.
18. A driver's license and use of a vehicle is required.
19. Knowledge and skills using Microsoft Office products, Outlook, and other relevant computer programs and the internet.
20. Documentation to support ongoing professional development in the field of early learning and care.

Invest in Yourself as we Invest in You! Wesley offers…

• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones!
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities
• Full Health & Dental Benefits (Eligible After Three Months)
• Personal & Vacation Days
• RRSP Contribution Program (Eligible After One Year)
• Employee Assistance Program Available Immediately
• Employee Discounts

Please Apply Via: Our Wesley Bamboo Portal:

1. Click on this link: https://wesley.bamboohr.com/jobs/
2. From there you can access all of Wesley's job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.