Right at Home Canada - Fraser Valley -
9 Jobs
Abbotsford, BC
Right at Home Canada Fraser Valley is part of an international family of over 700 Care Offices around the globe. We provide a full suite of both non-medical and medical care, products and services to older adults and disabled adults who want to continue to live independently, wherever home is for them.
Right at Home In-Home Health is currently seeking a part time Scheduler/Care Coordinator to become part of our team in our Abbotsford office. This position is up to 20 hrs/wk.
The Scheduler/Care Coordinator is responsible for incoming inquiries, staff onboarding, scheduling and maintenance of staff information and maintenance of client documentation as required. Our company is growth focused and looking for a passionate individual who takes initiative, looks at challenges as opportunities and always follows through.
DUTIES AND RESPONSIBILITIES
Respond and document incoming referral/inquires regarding services.
Ensure all client documentation are input into the scheduling software
Respond promptly and courteously to all clients calls
Schedule and coordinate day to day activities of the staff, based on the match between the clients needs and the right employees.
Assist with onboarding new staff and ensure all relevant documentation is received.
Schedule caregiver orientation and set up training needs.
Assist with the billing processing, including downloading and reconciling client and staffing hours
Order and stock office supplies
Assist with other office duties as needed
Work as a Care Provider in case of staffing emergency (if an HCA)
Education/Experience Requirements:
Completion of a recognized Program, such as the HCA, PSW or Business Admin; an equivalent combination of education and work experience may be considered.
Two years experience in home care, health care or senior-related industry required
Proficiency with computers, learning new software (Alayacare/Inflowcare) and Microsoft Office (Outlook, Word, Excel).
Other Skills and Abilities
You possess excellent interpersonal and communication skills (proficiency in both verbal and written English).
You have a demonstrated ability in providing high-quality customer service interactions.
You have the ability to multitask, prioritize, and exhibit time management in a fast-paced environment.
Professionalism is a must, with close attention to detail in task completion.
You have the ability to have difficult conversations.
Right at Home In-Home Health is currently seeking a part time Scheduler/Care Coordinator to become part of our team in our Abbotsford office. This position is up to 20 hrs/wk.
The Scheduler/Care Coordinator is responsible for incoming inquiries, staff onboarding, scheduling and maintenance of staff information and maintenance of client documentation as required. Our company is growth focused and looking for a passionate individual who takes initiative, looks at challenges as opportunities and always follows through.
DUTIES AND RESPONSIBILITIES
Respond and document incoming referral/inquires regarding services.
Ensure all client documentation are input into the scheduling software
Respond promptly and courteously to all clients calls
Schedule and coordinate day to day activities of the staff, based on the match between the clients needs and the right employees.
Assist with onboarding new staff and ensure all relevant documentation is received.
Schedule caregiver orientation and set up training needs.
Assist with the billing processing, including downloading and reconciling client and staffing hours
Order and stock office supplies
Assist with other office duties as needed
Work as a Care Provider in case of staffing emergency (if an HCA)
Education/Experience Requirements:
Completion of a recognized Program, such as the HCA, PSW or Business Admin; an equivalent combination of education and work experience may be considered.
Two years experience in home care, health care or senior-related industry required
Proficiency with computers, learning new software (Alayacare/Inflowcare) and Microsoft Office (Outlook, Word, Excel).
Other Skills and Abilities
You possess excellent interpersonal and communication skills (proficiency in both verbal and written English).
You have a demonstrated ability in providing high-quality customer service interactions.
You have the ability to multitask, prioritize, and exhibit time management in a fast-paced environment.
Professionalism is a must, with close attention to detail in task completion.
You have the ability to have difficult conversations.
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