Are you passionate about being part of a thriving team in a cutting-edge medical clinic? Are you known for being able to coordinate critical day-to-day functions in your current position? Do you thrive in a fast-paced, dynamic environment?

Join FVCL, a rapidly expanding ophthalmology clinic renowned for its advanced technology and exceptional patient care. Our clinic specializes in treating eye diseases and performing surgeries, including MSP-covered exams and surgeries, private lens surgeries, and LASIK. We are proud to have a nationally-recognized team of ophthalmologists with extensive clinical experience across a wide range of ocular services.

We are seeking an energetic, detail-oriented individual to join our dynamic team as a Clinic Coordinator and Patient Care Specialist. In this position, you will be the primary coordinator of multiple activities throughout the day. You are the quarterback of sorts! We are willing to train the right candidate if you can demonstrate a commitment to world class customer service, the ability to shift your attention from task to another, and strong leadership qualities.

Key Responsibilities:

The successful candidate will perform the following activities in a dynamic, fast-paced environment:

• Clinic Coordination: Oversee all in-clinic diagnostic testing, ensuring smooth operations and high standards of patient care. Coordinate testing schedules, manage equipment, and support the clinical team in delivering exceptional service.
• Team Leadership: Train and mentor team members, fostering a collaborative and supportive environment. Ensure the team is well-versed in all clinic protocols and procedures.
• Patient Care: Assist with direct patient care by performing diagnostic tests, building rapport with patients, and promoting the services offered by FVCL (comprehensive training provided in our Abbotsford location first 3 months, then will move to Chilliwack.)
• Customer Service: Take pride in delivering excellent customer service, striving for positive patient feedback and embracing opportunities for improvement.
• Problem-Solving: Utilize strong organizational and problem-solving skills to efficiently manage a busy clinic environment.
• Flexibility: Adapt to a dynamic schedule with a positive and energetic attitude, ensuring a smooth workflow even during peak times.

Requirements:

Ideally, you will be able to demonstrate the following skills and attributes. However, we are willing to train candidates who are energetic, proactive, and exceptional communicators.

• Visual Fields
• OCTs (Optical Coherence Tomography)
• Auto-refractions
• Non-contact Tonometry
• Accuro EMR (Electronic Medical Records) systems
• Exceptional communication skills
• Ability to connect with patients of diverse backgrounds
  

Interested candidates are welcome to apply for immediate consideration. Come and join our vibrant and dynamic team!