Who are we?

For more than 33 years, Panago Pizza Inc. has built a reputation as one of Canada's premiere delivery and takeout pizza franchises. We are a Canadian-owned franchise business that invests in our relationships - with our customers, franchisees, and team members. We are committed to being market leaders in customer service, franchise engagement, and sustainability.

With 200 stores across the country serving over 8 million pies per year, we believe in the power of remarkable customer service. We are committed to delivering only the highest quality products to our customers.

Reporting to the Store Manager and Business Coach, the Pizza Chef will be based in Ottawa, Ontario at our Bank Street location and will play an essential role in our Franchise Operations success.

Your Mission

As a Panago Pizza Chef, you will work alongside your teammates to create and cook our chef-inspired pizza recipes by using our delicious recipes. You will learn how to deliver an exception customer experience by assisting customers with their orders by preparing Panago products, maintaining store cleanliness and stocking stations. You will be responsible for food safety by demonstrating meticulous hygiene and safe food handling practices.

Day-to-Day Impact

• Work with team members to create and fulfill orders.
• Maintain a sense of urgency to ensure that every customer order is prepared with efficiency and care.
• Consult with the Store Manager and Business Coach on operation matters.
• Create and prepare high-quality ingredient pizzas according to specific recipes.
• Ensure the quality and freshness of ingredients through regular inspection and rotation.
• Establish and build a trusting relationship with Panago franchise partners, stakeholders and customers.
  
• Ensure cleanliness through food safety and sanitation guidelines.
• Other duties as outlined by the Store Manager

Competencies and Experience

• 0-1 years previous experience in QSR, Retail or Food & Beverage industry

• Ability to work independently and within a team
• Knowledge of franchise operations
• Excellent communication, organizational, and analytical skills
• Must be able to travel to the store location

Everyday Goodness - What we offer

• A fun, flexible and high-energy team oriented work environment
• A company that has sustainability as one of its core values
• Panago Scholarship opportunities
• Paid local volunteering opportunities
• Learning opportunities, including support for training, self-development and well-being
• Support for the work-life balance, including a flexible schedule
• Complimentary staff meals and pizza discounts

Additional Details

• This position is based on Bank Street, Ottawa, Ontario, in store.
• Hours of Operations are Sunday-Thursday 11am-11pm and Friday-Saturday from 11am-12am.