Company Description

Our client is dedicated to delivering top-notch customer experiences. They are committed to providing high-quality service and building trusted relationships.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in the Charlottetown area. The Customer Service Representative will be integral in ensuring customer satisfaction and delivering an outstanding customer experience.
Responsibilities

• Providing comprehensive customer support.

• Ensuring customer satisfaction.

• Delivering an outstanding customer experience.

• Interacting with customers, handling inquiries, and resolving any complaints.

• Scheduling appointments and coordinating with insurance companies.

Qualifications

• Proven customer service and customer support skills.

• Experience in delivering exceptional customer experiences and ensuring customer satisfaction.

• Strong communication and interpersonal skills.

• Ability to handle customer inquiries and resolve complaints effectively.

• Attention to detail and ability to multitask.

• Proficiency in Microsoft Office and Outlook.

• Experience in the automotive industry is a plus.

• High school diploma or equivalent.

In this role, the importance of customer service cannot be overstated. As the face of the company, the Customer Service Representative plays a crucial role in creating a positive first impression and maintaining lasting relationships with customers