Relief, Addiction and Mental Health Worker - Crisis Services
Direct Service – (OPSEU)
Ongoing, Relief
London, Ontario (London Zone)
- Application Deadline: November 5, 2024 -

We're expanding our pool of Relief Addiction and Mental Health Workers/Counsellors in the Crisis Services Department, specifically in the following programs: Crisis Stabilization Space, Crisis Centre First Contact, Crisis Response Team-London, Reach Out and Crisis Assessment Team. This role has potential to work shifts in multiple programs across the Crisis Services Department; however, eligibility for shifts in specific programs will be at the discretion of the Manager and based on program needs and suitability.

We are currently seeking candidates with open availability for all shifts, including weekdays and weekends; including day, afternoon, evening, and overnight shifts. Shift length in these programs varies, up to and including 12-hour shifts. Relief staff have flexibility to accept shifts that suit their schedules but will commit to accepting a minimum of three shifts per month. While the minimum shift requirement is currently three shifts per month, Relief staff have the ability to pick up shifts at their discretion up to a maximum of 44 hours per week, and will also be eligible for optional enrollment into the Healthcare of Ontario Pension Plan (HOOPP).

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you'll be making - Starting rate for this role is $26.74 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($29.57 per hour for Level 1 – Direct Service, Regulated):
  • Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
  • Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($33.90 per hour for non-regulated, and $36.71 per hour for regulated)
  • For internal applicants, grid level placement will occur as per the Collective Agreement
• When you'll work - We are currently seeking candidates with open availability for all shifts, including weekdays and weekends; day, afternoon, evening, and overnight shifts. Shift length in these programs varies, up to and including 12-hour shifts. Relief staff have flexibility to accept shifts that suit their schedules but will commit to accepting a minimum of three shifts per month. Relief staff have the ability to pick up shifts at their discretion up to a maximum of 44 hours per week
• Your pension plan - Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILL BE MAKING A DIFFERENCE:

• Establish a therapeutic relationship to maximize the benefits of engagement between the staff person and the client
• Engage Emergency Services when it is determined that additional intervention is required
• Assess the adequacy of resources/supports currently available to the client
• Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
• Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation
• Provide short-term follow-up support to bridge the gap from referral to engagement with a longer-term support service
• Have knowledge about community resources relevant to clients, including other mental health services, entitlement and benefit programs, (e.g. ODSP, Ontario Works, London Housing, etc.)
• Assist the client to obtain needed resources by educating and supporting the client to access resources, linking the client to appropriate services, advocating with or for the client when needed
• Provide telephone assistance to clients seeking support, face-to-face appointments and/or information about mental health services & supports
• Attend and actively participate in staff and group meetings
• Contribute to a positive team environment and a welcoming and supportive environment for clients accessing services

Reach Out responsibilities:

• Provide crisis intervention services and supports on the Reach Out Crisis line via phone, text and web chat
• Respond to voicemails from the Reach Out Crisis line.
• Establish a therapeutic relationship with callers to the Reach Out line, and work with these clients to address their immediate concerns

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 3 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• Degree or diploma in a health or social science discipline. (Primary proof of credentials will be required during the hiring process (i.e. original degree/diploma/certificate or official transcript). For ongoing education, an unofficial transcript will be accepted)
• Strong knowledge of appropriate mental health, addiction, problem gaming / gambling and other community resources for system navigation and referral
• Ability to assess client level of risk
• Demonstrated experience with risk assessments and crisis support
• Knowledge of relevant legislation including the Mental Health Act and PHIPA
• Strong computer skills; ability to utilize basic Word and Excel documents
• Valid Driver's Licence
• Demonstrated ability to attend work regularly

We prefer the following qualifications:

• Registration with a professional college (i.e. OCSWSSW, CNO, CRPO, CPSO, COTO, CPO)
• Certification in ASIST and First Aid/CPR
• Bilingual in both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – November 5, 2024:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected]

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