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Team Lead - Chinese Only

JobCart Inc - 90 Jobs
Markham, ON
Full-time
Experienced
Posted 7 days ago

You must in Ontario to apply.

JobCart Inc is seeking a talented and motivated individual to join our team as a Team Lead. This position is open to Chinese-speaking candidates only. As a Team Lead, you will be responsible for overseeing a team of employees and driving their success. You will collaborate with our Chinese-speaking clients to provide exceptional customer service and support. This is an excellent opportunity for a bilingual individual with leadership skills to contribute to the growth and success of our company.

Responsibilities
  • Manage and lead a team of employees
  • Ensure team members are meeting performance targets
  • Provide coaching and guidance to team members
  • Collaborate with clients to understand their needs and provide solutions
  • Monitor and analyze team performance, identifying areas for improvement
  • Create and maintain a positive and productive work environment
  • Handle escalated customer issues and resolve them promptly

Requirements

  • Fluent in Chinese (Mandarin or Cantonese)
  • Prior experience in a leadership role
  • Strong communication and interpersonal skills
  • Customer service-oriented mindset
  • Ability to motivate and inspire team members
  • Excellent problem-solving and decision-making abilities
  • Ability to work in a fast-paced and dynamic environment
  • Proficiency in Microsoft Office Suite

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