Part-Time (20-30 hrs) | Non-Benefitted Position | Living Wage Rate: $24.60

Are you a caring person who loves to build relationships with your customers? Are you looking for more meaning in your work?

PARC Retirement Living is an award-winning developer and operator of independent senior-living communities. We're seeking a Lead Server for our Cristalina PARC team in Kelowna.
Welcome to Cristalina PARC
PARC communities are inspiring spaces, where our residents come, not just to live – but to live comfortably, and engage with a vibrant community of like-minded people. Now, we're bringing our unique offering to Kelowna: in the heart of the vibrant Pandosy Village, Cristalina PARC is starting to blossom. Just one block from Lake Okanagan, the residence is set to open in 2024, with 133 gorgeously appointed suites. This modern, sustainably designed nine-story building is purpose-made for independent living, with vitality and social connection built right in. Residents can enjoy fine dining, lounge area, fitness activities, arts, culture, and gardening – or just sit back and take in beautiful views of the lake with a glass of fine wine.

About working at PARC

The PARC dining experience is as fast-paced and service-oriented as any high-end restaurant – and our chef-prepared cuisine rivals the best, too! But PARC is also the place our residents call home. So, as you become a member of our close-knit front- and back-of-house teams, you'll also forge close relationships with the seniors who live here.

The Lead Server actively participates in, and oversees all server functions as well as leading the dining room service to create an enjoyable and pleasant dining experience for residents and guests; ensure a high standard of appearance and service; lead and motivate dining room staff; greet and seat residents; serve and provide bar service as needed.

As a Lead Server, you are a core member of our Food and Beverage team, responsible for:

• Creating an incredible dining experience for our residents and guests.
• Creating a warm and positive atmosphere through customer-service excellence in every interaction.
• Serving meals with flourish, according to proper food-handling procedures.
• Leading, training and motivating the serving team, providing regular feedback and coaching as needed.
• Serve as liaison between the dining room and kitchen staff.

The perks of PARC Hospitality

• Meaningful work. How many hospitality jobs can say that? At PARC, you'll be making a positive difference in seniors' lives, each and every day.
• Refreshments while you work. PARC cuisine rivals the best in BC, and we offer subsidized daily meals and beverages to employees.
• No more late nights. Unlike the rest of the hospitality world, our closing shift ends at 9 p.m.
• Flexible hours and location. We're open to scheduling when and where it works for you – with guaranteed shifts every week. PARC has five great locations across the Lower Mainland.
• A supportive, diverse team and training opportunities. We believe in giving our people opportunities that foster career development and growth whenever possible.
• High-value benefits. We offer Extended Health, Dental, Life, AD&D and Disability Insurance, plus an Employee Assistance Program (EAP), to help protect your health, family and way of life. Plus: birthdays off with pay, parental top-ups and much more!

It takes a special kind of person to work here – does this sound like you?

• You're upbeat and positive; bringing good energy day to day.
• You can hit the ground running in a fast-paced environment, solving problems like a true pro.
• You're a details person, an excellent communicator, and a customer service superstar.
• 3 years of experience as a server in the hospitality or seniors living industry along with your Food Safe Level 1, Serving it Right and WHMIS certifications.
• Experience in leading, training, and motivating staff.
• Ability to supervise and coordinate the day-to-day operation of the dining room.
• You understand and respect the needs of seniors, their families, and other professional services engaged with our residents.

At PARC Retirement Living we understand the importance of immunization to protect our residents, team members and visitors from COVID-19. As such, a prerequisite of employment is that all new hires are fully vaccinated as approved by Health Canada.

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