Otter Co-op is now hiring for a Full-Time Deli Associate at our Retail Centre located in Langley, BC.

Who we are:

Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty-one Angry Otter liquor stores, two feed mills, two bulk petroleum facilities, the Angry Otter Tap & Forno and Brewery in North Vancouver, the Highwayman Pub in Abbotsford, the Highwayman pub in South Surrey and twenty-five gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at www.otterco-op.crs.

To learn more about who we are and how you can help bring our brand to life, visit us at www.otterco-op.crs.

What you will do:

• Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests
• Recommending, slicing, weighing, packaging, and pricing meats and cheeses
• Preparing special orders and party trays
• Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased
• Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order
• Following all food safety and sanitation procedures established by the company and other regulatory agencies
• Cooperating with others to ensure customer satisfaction
• Perform opening and closing procedures
• Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence

Why it matters:
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are:

You are looking for a career in Retail Store Operations and:

• Experience working a Deli counter or in food preparation
• Proven customer service or retail experience is a plus
• Ability to lift heavy items, ranging from 25 to 50 lbs., and operate equipment, such as meat and cheese slicers, scales, cash registers, etc.
• Excellent customer service, communication, and math skills
• Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation
• A courteous and efficient approach to handling customer requests, questions, and complaints
• Must be committed to a SAFE working environment
• Must be available 7 days a week to work a variety of shifts including weekends, afternoons, and evenings
• This position is based at the Langley Retail Centre, though it may require on some occasions to travel and work at other locations as business needs arise

What's in it for you:

• Competitive Wages
• Wage increases based on hours worked & meeting expectations in the position
• Annual bonus program for all eligible team members
• For eligible positions: comprehensive benefits package and an employer matched pension plan
• Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
• Co-op Membership with an annual dividend payment on qualified purchases
• Education Assistance Program
• Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

We would like to thank everyone for their applications, however only candidates that will be moving forward in the interview process will be contacted.
Posting Date: October 16, 2024
Position Wage at Time of Posting: $17.41 - $19.98/hour

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keywords: retail, part time, customer service, kitchen, kitchen helper, cook, line cook, dishwasher, food prep, back of house, front of house, sandwich artist, bakery, fresh, food, meat, entry level, sweets, deli, cheese slicer, Food Safe, guest service, cashier, stocking, POS

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