We're a marketing company that plays by different rules. Our leadership has worked its way up from the ground, surprising competitors and always hitting the mark with precision. Our secret? Teamwork. We work like a well-oiled machine, where every member is part of something bigger, aiming for success together.

As a Customer Service Representative, you'll be the voice and face of our company, making sure every interaction is top-notch and every customer feels like a priority.

What will our new Customer Service Representative do:

• Be the first point of contact, creating a welcoming experience for every customer, and set the tone for lasting relationships with your ability to connect with people.
• Guide customers through our offerings, answering their questions, and making sure they feel confident in their choices.
• Work hand-in-hand with a team that's all about accountability and shared wins. Here, we don't leave anyone behind - we move forward together.
• Ensure that customers are satisfied and come back for more, outstanding customer retention is the goal.

Why join us:

• We offer a competitive base pay that reflects your skills and commitment, with room to grow.
• Enjoy bonuses and incentives designed to reward excellence.
• Have access to training programs, workshops, and mentorship to help you sharpen your skills and advance your career.
• Get promoted from within. If you're ready to step up, there are opportunities to grow into leadership and management roles.
• Enjoy exclusive discounts on our products/services and exciting perks like event tickets, tech gadgets, and more.
• Join in on our regular team-building events, from casual get-togethers to company outings, ensuring a vibrant and collaborative work culture.
• Our Employee Assistance Program offers resources for personal support, including counseling, financial planning, and more.
• We invest in our people, offering hands-on training to ensure you're ready to excel from day one. We also provide clear paths for advancement - your career is in your hands.

Must-haves to succeed in this role:

• Confidence and a natural ability to connect with people.
• A strong commitment to teamwork and accountability.
• A desire to grow in your career and contribute to a fast-moving team.
• Customer-focused, always putting their needs first.
• Open full time availability.
• Must be comfortable commuting to our Richmond office daily.

If you're looking for a role where you can grow, contribute, and be part of a team that's making waves in the marketing world, we want to hear from you.

Apply now and be part of something that's built on collaboration, precision, and determination.

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