Company Description

Your team and working environment:

Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the City's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Director of Venues (Full Time)
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Director of Venues, you will strategically lead the team to take guest satisfaction to the next level.

What you will be doing:

Reporting to the Director, Food & Beverage, your essential job functions include, but are not limited to:

• Collaborating with the Restaurant Executive Chef to ensure flawless operations, while driving innovative promotions, menus, and special events that enhance guest experiences and increase revenue. Continuously introducing new ideas and activations to maintain a competitive and exciting dining atmosphere.
• Leading the recruitment, training, and mentorship of staff, cultivating a positive, high-performance work environment that emphasizes guest satisfaction and operational excellence.
• Conducting thorough performance evaluations and providing meaningful, constructive feedback to develop team capabilities and uphold the highest service standards.
• Empowering colleagues to promptly address and resolve guest concerns, ensuring that all service delivery aligns with Leading Quality Assurance (LQA) standards and reinforces the outlet's commitment to excellence.
• Strategically positioning the restaurant as a top dining choice in both Edmonton and Canada, driving recognition and patronage.
• Overseeing the outlet's financial performance by adhering to established budgetary guidelines for labor, productivity, revenue, and expenses. Actively participating in the budgeting and forecasting process to align with broader financial goals.
• Other duties as assigned.

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs, and ramps

Qualifications

Your experience and skills include:

• Minimum of 3 years of experience in a senior management role within a luxury restaurant or hotel setting
• Entrepreneurial mindset with strong interpersonal and problem solving abilities
• Proven track record in driving revenue and achieving financial targets
• Strong understanding of LQA standards and a commitment to delivering exceptional guest experiences
• Excellent leadership and communication skills, with the ability to inspire and motivate a diverse team
• Exceptional attention to detail and a passion for maintaining high standards in all aspects of the restaurant's operation
• Ability to work effectively with programs including Microsoft Office, Avero, Open Table, Opera and Silverware
• Adept at problem-solving, decision-making, and conflict resolution
• Knowledge of the local culinary scene and trends
• Bachelor's degree in hospitality management, business, or a related field is preferred
• Candidates must be legal to serve alcohol in Alberta (18 years of age) and must possess ProServe certification

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents

Additional Information

What is in it for you:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit

Salary Range: $56,200 - $84,200 CAD Gross Annually