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Service Advisor

Drake International Inc - 42 Jobs
Dartmouth, NS
Full-time
Experienced
Posted 20 days ago
Do you have a passion for vehicles and motor sport items ? Have you always wanted to opportunity to work with all types of motorized items? Even better, have you always wanted to get paid for doing something you love? If you answered yes to any of these questions, Drake International has the perfect opportunity for you! Our great client in the Dartmouth area needs a service person with service experience and Motorized pleasure sport knowledge !
Responsibilities:
  • Greet customers and ascertain vehicle/vessel problems by listening to customer's description of symptoms, scheduling service and offering service advice in a positive respectful manner.
  • Develop estimates by costing materials, supplies and labour; calculating customer's payment, including deductibles.
  • Inspect unit with customer, and obtain VIN, and plate numbers from vehicle.
  • Provide correct product knowledge when answering questions and concerns.
  • Act as liaison between customers and mechanics.
  • Inform customers about any additional work or parts required – get customer approval.
  • Determine what parts are required, and order through parts department.
  • Work with the Parts Department to ensure correct inventory control and provide technicians with parts on a timely basis.
Education & Experience:
  • Prefer interest or experience in power sport industry
  • Grade 12 High school diploma or equivalent
  • Valid driver's license
  • Strong computer skills (MS Word, Excel, PowerPoint, Outlook, Facebook)
  • Exceptional customer service and problem solving skills
  • Detailed oriented / excellent written and verbal communication skills
  • Clean, presentable and professional appearance
  • Excellent time management and organizational skills
  • Wage rage between $20-22 hourly; based on experience

Drake Halifax would like to thank all for their interest, however, due to the volume of candidates who apply, we may only be able to respond directly to those being selected for an interview.We encourage anyone who may be looking for a new opportunity to please visit us at https://ca.drakeintl.com/INDHalifaxFlex #DIADMIN

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