Are you looking to join one of Canada's Greatest Places to Work and be a part of making it even better?

“Better Workdays Start Here” is Mister Safety Shoes' mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and ‘shoemobiles'. The values of caring, respect, and exceptional service start with our team. It's a philosophy we live throughout the company, making workdays better for each other and our customers.

In this role, the Mobile Footwear Consultant (MFC) drives one of our fully stocked “Shoemobiles” to our corporate customers workplaces in a defined territory, addressing the footwear needs of their employees by providing the proper fit and the right recommendations for appropriate footwear for the job.

Our ideal candidate must be self driven, self motivated, able to be a strong team player while still being able to work autonomously, someone who is passionate and wants to provide the best service possible to each customer that comes onto the truck. We service customers all over the province and are looking for someone who enjoys the ability to be on the road, and not tied to one location!

What we offer:

• Competitive Wage: Unlimited earning potential through a combination of a base salary of $47,500 and 3% commission on your sales.
• Comprehensive Benefits: We offer fully paid benefits after 90 days of employment with us, this includes access to Health Benefits and Employee Assistance Program.
  
• RRSP & DPSP
• Work Life Balance: Did we mention that we are closed on all statutory holidays – including Boxing Day! That's not all, as a full-time member of the team, you also enjoy 3 weeks of paid vacation.
• Training Opportunities: All-inclusive training program designed to equip you for successful performance in your role.
• Internal Development Opportunities: We provide ample opportunities for professional growth and development within the organization. 

Duties and responsibilities may include but not limited to:

Customer Service:

• Successfully perform the Mister Safety Shoes Customer Service and POS standards while demonstrating professional etiquette through integrity, honesty, and respect.
• Ensure customer concerns are dealt with effectively, promptly, and with the utmost consideration.
• Build lasting relationships with corporate contacts, stay connected, and convey suggestions for improvement.

Operations:

• Develop proficiency in all operational policies and procedures.
• Responsible for inventory counting, ordering, and stocking of new merchandise.
• Accurately process sales and exchanges/refunds using the company's POS system.
• Responsible for the daily housekeeping of the Mobile.
• Identify maintenance needs and communicate to Management for repair.
• Protect company assets and minimize loss by following MSS policies and procedures.
• Keep an accurate daily driving log that follows the Ministry of Transportation regulations.
• Perform a daily circle check of the truck with no exceptions.

Qualifications:

• A D-license is required. Any license class D and above is an asset; however, MSS will assist in obtaining the license to the hired candidate.
• A clean driving abstract is required.
  
• Able to offer flexible availability, including the ability to work various hours. 
• Willingness to travel and accommodate overnight stays, demonstrating flexibility and adaptability in varying environments.
• One year of work-related experience such as customer service and/or route sales-driving is required, or the capacity to undergo extended on-the-job training.
• Background in retail management would be advantageous.
• Ability to problem solve and excel independently under pressure while effectively prioritizing tasks and ensuring consistent high-quality performance.
• Proficiency in delivering outstanding customer service, establishing a reputation for going above and beyond to meet customer needs.
• Demonstrates strong verbal and written communication skills to effectively coordinate with customers and internal teams, ensuring clear and concise information exchange.
• Proficiency in using POS systems to process cash/card/voucher transactions and manage customer information.
• Work requires regular intensive activities such as carrying objects weighing up to 50 pounds, use of ladders to safely access elevated areas, and standing/sitting for extended periods, bending and/or moving comfortably in confined spaces to perform job tasks.
• Work requires vigilance, concentration, and attention to detail for longer periods of time.
• Work often requires frequent exposure to disagreeable elements, given the predominant nature of the role involves driving.

Is this the career step you've been seeking?

Tell us why you are awesome by submitting your resume and let's chat about it!

Mister Safety Shoes has been named a Great Place to Work® for 4 years in a row. We are proud to be a 2024 Best Workplaces™ in Canada, a 2024 Best Workplaces™ in Retail & Hospitality and ranked #86 in Best Workplaces™ in Canada for companies with under 1000 people.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.