Job Purpose

Reporting to the Director of Sales, the successful candidate will be life and A&SA licensed, and contribute to business growth objectives through the development of new business and retention of an existing book of insurance business.

Successful Behaviors

• Persuasiveness/Sales ability

• Negotiation skills

• Client relationship development

• Ability to effectively communicate ideas and information

• Ability to influence prospects and clients

• Ability to work independently

• Teamwork and team membership

• Delegation

Technical skills

• Technical insurance skills in accordance with licensing requirements and competencies including:

• Life Insurance products knowledge

• Legislative obligations

• Claims processes and claims settlement

• Literacy in technology and systems currently in use in the insurance industry (broker management systems and customer relationship management systems)

Key Result Areas / Essential Functions

Business Retention:

Management of a portfolio of business, with a particular emphasis on profitable growth. Contribute to business retention activities including:

• Maintaining client relationships

• Insurance products.

• Providing professional advice to clients in all matters affecting their Insurance program needs.

• Presenting recommendations and options to clients; reaching an agreement and receiving instructions on their implementation.

• Keeping clients fully briefed throughout the year on market trends and how they may be affected.

• Maintaining regular personal and telephone contact with “A” list clients throughout the year.

• Visiting other clients on an “as needed” basis.

• Establishing and maintaining effective working relationships with the Insured and other individuals working within the Insurance market.

• Policy Renewals

• Gathering underwriting information from clients.

• Obtaining renewal instructions from clients.

• Negotiating terms with underwriters.

• Preparing renewal documents ensuring finalization of new policies within timeframes and attaching applicable specifications to the proposal to form part of the document.

• Ensuring that the issue of policy renewal documents, invoices, and collection of premiums are effected in accordance with agreed objectives.

• Effectively plan renewal activity with Commercial Customer Service Representative.

• Claims

• Act on behalf of the client in the settlement of claims, in their best interests at all times.

• Ensure timely and, wherever possible, favourable settlement of claims.

Business Development:

Development of a portfolio of business, with a particular emphasis on profitable growth, providing professional standards and consistency of advice.

• Identification and development of new business prospects by keeping abreast of changes in the marketplace.

• Contribute to new business activities. This includes:

• Act as a professional broker ensuring client and company needs are protected at all times.

• Provide professional advice to clients in all matters affecting their Insurance program needs.

• Present recommendations and options to clients; reaching an agreement and receiving instructions on their implementation.

• Implement sales plans by contacting prospective clients within the defined target market.

• Attend to inquiries from potential clients.

• Follow-up referred leads.

• Conduct personal visits and maintain telephone contact with prospective clients.

• Gather underwriting information from clients.

• Obtaining a letter of appointment or of authority from clients.

• Prepare requests for quotes for presentation to insurers.

• Prepare proposals, recommendations, and quotations for clients.

Qualifications / Experience

• Insurance licensed, in good standing with required continuing education (CE) hours.

• Minimum 3 years life insurance experience (commercial and personal lines experience also considered an asset).

• CAIB and industry-related designations are considered a strong asset.

• Post-secondary education considered an asset.

Teamwork

• Work effectively with team/work group or those outside the formal line of authority (e.g. peers, senior managers) to accomplish organizational goals.

• Develop with colleagues and insurers, recommendations and options to adequately and cost-effectively meet client insurance needs.

• Keep management and others informed appropriately and as required about work status.

• Contribute to and monitor as required the development of client revenue budgets.

• Monitor and develop the skills of junior staff wherever possible.

• Take actions that respect the needs and contributions of others.

We are committed to providing accommodations and achieving a barrier-free workplace for individuals with disabilities. We provides a safe inclusive work environment and welcome all candidates with disabilities, visible minorities and LGBTQ2S+

Should you require an accommodation to participate in our recruitment process, we will support you by considering your individual accessibility needs.

We thank you as an insurance professional for your submission. We will be in contact with those advancing in this specific recruitment process.

Job Type: Permanent

Pay:

• Commission-only pay, or salary plus commission (to be determined)

Travel:

• This role is remote in nature with many leads throughout Alberta, mainly in Calgary and Edmonton area that may require travel.

Benefits:

• Dental care

• Disability insurance

• Employee assistance program

• Extended health care

• Life insurance

• Paid time off

• Tuition reimbursement

• Work from home

Schedule:

• 8 hour shift

Education:

• Secondary School (Required)

• Post-secondary school preferred

Experience:

• Life licensed

• A&SA licensed

• Group Insurance experience