HealthOne is expanding and seeking Dental Treatment Coordinators to join our team!

HealthOne Dental is one of up to eight departments found at each of our locations and is made up of a unified team of dental professionals eager to address each patient's unique goals. We are currently equipped and proud to provide our community with a variety of procedures from routine dental exams & hygiene services to cosmetic & emergency treatments.
If you have a strong foundation in the dental field and proven experience in successfully supporting patients through treatment decisions, we would love to hear from you!

Job Summary

In this exciting opportunity, you will play an integral role in facilitating the transition from patient diagnosis to the completion of treatments for visitors of the Dental department. The key responsibilities of this role will be centered around helping patients make informed decisions about their dental health and maintaining collaborative relationships with all colleagues (both clinical & administrative).

Schedule

• Openings range from part-time to full-time hours
• Flexibility to work within operating hours required, including evenings and weekends

Locations

• Opportunities may vary across the following locations:
  • Downtown Toronto
    • 110 Harbour Street
    • The Well at 486 Front Street

Responsibilities

• Engage compassionately with patients to ensure they feel welcomed, accommodated, and encounter a 5-star experience at all times.
• Build trusting patient relationships through comprehensive education of treatment options and attentive communication to encourage acceptance of recommended care plans.
• Efficiently handle all administrative tasks with pristine attention to detail, including but not limited to appointment scheduling, liaising with insurance companies, processing payments, and data entry.
• Contribute to smooth clinic flow by providing reliable support, adhering to policies & procedures, and participating in goal achievement.
• Actively seek out opportunities to improve and expand our patients' experience in the clinic, while assisting the management team to maximize clinic performance and growth.

Why work with HealthOne?

• Supportive & positive leadership team
• Work within a modern facility
• Regular staff engagement events including themed days, monthly birthday lunches, and other team building experiences

Compensation

• Competitive hourly rate offered
• Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)

Requirements

• 3+ years of progressive Dental Administration experience
• Strong client service skills and impeccable verbal & written communication
• Solid work ethic, organizational skills and an ability to manage competing priorities effectively while remaining efficient in your delivery
• Self starter, motivated by goals, and eager to wear multiple hats to be able to grow with us
• Proficient in MS Office (MS Word, Excel, Outlook) and experience using a CRM/EMR, specifically Tracker software

About HealthOne

HealthOne Medical & Wellness is a renowned multidisciplinary health and wellness clinic that brings together 8 departments under one roof. Our clinics in the North York, Toronto Harbourfront and King West (The Well) neighbourhoods allow us to deliver holistic healthcare to patients across the GTA and beyond through our Medical, Dental, Rehab, Optometry, Wellness, Mental Health, Skin Clinic and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives – and YOU can help us achieve this!

At HealthOne, we're all about collaboration, innovation, and inspiration. Our team members are motivated, curious, and value total wellness both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as an professional. If you're ready to join one of the fastest-growing holistic healthcare teams in Canada, we'd love to hear from you!

Within the HealthOne culture, we are committed to treating every employee with dignity and respect. We strive to be fair and just while creating work environments where our employees can be at their best. Employment decisions are based on qualifications, merit, and business need. Requests for accommodation due to a disability or any other protected groups can be made at any stage of the recruitment process and during employment.

We truly appreciate all those interested in joining our team. However, at this time only candidates that are invited to participate in the interview process will be contacted.