Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

The Senior Medical Lab Technologist reports to the Clinical Services Manager, Laboratory Medicine and works under the supervision of the Charge Technologist, Pathology and Medical Authority for Pathology for day-to-day tasks/duties.

Accountabilities:

• Performs all front-line technical functions, operation and maintenance protocols, quality assurance and quality control procedures; monitors for compliance
• Designate for Charge Technologist/supervisor; resource for front-line staff
• Act as subject matter expert and technical resource for staff
• Collaborates with peers, direct supervisors, professional leader and quality manager; using the organizational reporting structure to address conflict and develop solutions prior to escalation
• Participates in the development and review of technical procedures
• Maintains strong working knowledge of current technical methodologies, performance standards and evidence-based practice
• Actively involved in the inventory management process; orders product, ensures stock rotation, identifies and reports non-conformances (e.g. unacceptable, expired or discarded products)
• Monitors for compliance to policies and procedures; coaches, educates and trains as required
• Monitors and reallocates resources to meet performance expectations and operational needs
• Participates in process validations and qualification protocols for laboratory equipment, reagents and supplies
• Coordinates technical and safety training for staff; ensures hazardous tasks lists are current and communicated
• Provides input to staff performance appraisals
• Enters non-captured service and non-service recipient workload units
• Participates the management and reporting of EQA testing
• Manages workload effectively and efficiently; identifies, reports and solves problems, meets deadlines and prioritizes
• Follows departmental policies, processes and procedures in accordance with established regulatory and accreditation standards
• Participates in the investigation, corrective action and follow-up for all non-conformances; discordant results, complaints, employee incident reports
• Evaluates episodes leading to withholding of results; performs look back trace back procedures, implements corrective actions; authorizes the resumption of testing and releasing of results
• Attend meetings and delivers departmental huddles as required
• Accountable for meeting deadlines when completing action items, skills assessments and other technical projects

Qualifications

• Graduate of an accredited medical laboratory technology program or equivalent education
• Must be registered with the College of Medical Laboratory Technologists of Ontario
• Minimum three years experience as a laboratory technologist required
• Experience with hospital information systems, laboratory information systems and Paradigm document control software required
• Excellent interpersonal and communication (verbal and written) skills
• Demonstrated leadership skills and ability to mentor and coach staff; strong conflict resolution skills
• Management and supervisory courses an asset
• Proven skills and competence in departmental policies, processes and procedures
• Experience in developing policies, processes and procedures, duties and responsibilities
• Working knowledge of departmental budgets and schedules an asset
• Experience coordinating workflow and prioritizing in a fast-paced environment
• Demonstrate excellence in organization and time management skills to meet deadlines
• Demonstrate mature judgment and initiative and ability to effectively problem solve
• Strong ability to multitask, be assertive, flexible and responsive to conflicting priorities
• Must possess strong motivation skills as well as being self-motivated
• Ability to work independently or as part of a multi-disciplinary team environment
• Excellent computer knowledge and skills
• Excellent attendance and punctuality record
• Ability to work and travel between all Osler sites
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional Information

Hours: Currently Days/Evenings/Nights, including weekends and statutory holidays (subject to change in accordance with operational requirements)

This position is eligible for the Employee Referral Reward Program. Some conditions may apply.

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.