Dispatcher / Social Media Coordinator

Do you enjoy outdoor adventure? Are you looking for a position with a work schedule that allows you to enjoy all that Whistler has to offer? PWTransit may have the opportunity for you! We are currently seeking Dispatcher / Social Media Coordinator for our Whistler Transit operation. Both permanent and seasonal roles are available. The seasonal role will be from November 2024 to April 2025.

Working in a busy office environment, you will perform a variety of admin tasks related to dispatching as well as providing customer service to transit riders and ensuring media information relating to transit service events and disruptions are reflected onto various social media platforms/applications. Additional duties involve front desk clerical and reception duties.

Salary: $48,000 to $54,000 annual salary based on experience for permanent role; $26.00 per hour for the seasonal role

Position Requirements:

• Business Communications experience considered an asset
• Previous work-related experience with social media platforms required
• Strong communication skills
• Proficient in Microsoft Office
• Previous administrative experience required

Position Details:

• Permanent role: Office hours Monday to Friday
• Seasonal role: Friday to Sunday, 7:00 am – 5:30 pm (10 hour shift)

Specific Responsibilities:

• Dispatch drivers according to a pre-defined procedure
• Monitor radio communications and promote communications between Drivers and the Transit Supervisor
• Post and reply to twitter feed and post alerts and service changes on the BC Transit website
• Investigate and report on service requests and feedback, including passenger complaints
• Ability to work in a unionized workforce