Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Senior Manager, Card Benefits will be a member of the Consumer Product and Solutions team that is responsible for shaping the organization's product strategies as well as the development and rollout of Visa's product solutions in the Canadian marketplace. The team also works collaboratively with issuing and acquiring clients to support their product launches and innovations.

This position is based in Toronto and will report to the Director, Product Benefits and Loyalty. This individual will work as part of the team that leads the strategy, development, rollout, and ongoing management of Visa's card benefits and offers in support of its affluent suite of consumer and small business products. They will work primarily with the consumer credit, marketing, and the client account teams, but they will also collaborate with legal, finance, IT, and other functional areas in Canada. Outside of Visa Canada, the individual will interact regularly with Corporate Sourcing, Global Product, Visa IT, and with current and potential vendors that supply Visa benefits and offers.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Relevant work experience to include progressive roles at ideally a financial institution, payment network, consulting, technology, or travel and lifestyle benefits organization
• Demonstrated program and project management, and strong negotiation and partner management skills
• Ability to write product requirements including detailed use cases
• Experience in creating and operating seamless customer experiences
• Strong detail orientation, ensuring the highest level of quality and rigor throughout all internal and external stakeholder communications
• Self-motivated, intellectually curious, results-oriented, with the ability to progress multiple priorities concurrently
• Ability to work independently with limited supervision
• Evidence of digital mindset and familiarity with digital deployments (APIs, SDKs, AI, etc.
• Strong interpersonal and communication skills and ability to work collaboratively and influence without authority
• Highly developed verbal and written skills to deliver concise emails and compelling presentations

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.