Company Description

Who We Are

With every job, there's always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It's because at some point, we've all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

You will begin your journey with a fully paid, intensive 5-week course designed to prepare you for the AMF (Autorité des marchés financiers) exams, a vital step towards earning your broker's license.

You will Benefit from ongoing education and personalized support from our experienced training department, ensuring your professional growth and success.

What You'll Do:

The core parts of your role will be to:

• Client Interaction: Answer client calls and provide exceptional customer service.
• Information Gathering: Collect essential details to understand and meet client needs.
• Customized Solutions: Offer tailored insurance solutions and explain products and promotions in simple terms.
• Record Management: Update client records in line with established procedures.
• Financial Management: Handle accounts receivable with efficiency.

Qualifications

Let's Talk About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• Customer Service Experience: A background in customer service is essential.
• Communication Skills: Proficiency in French and English is required.
• Education: Candidates must have a minimum of a diploma in Collegial studies, or equivalent.
• Team Player: Strong ability to work well in a team environment.
• Tech-Savvy: Proficiency with computer systems.

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn't exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Some of the Perks We Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you'll love working here:

• Rewarding salary and bonuses that truly value your dedication
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement

Let's work together! If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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