Are you passionate about being part of a thriving team in a cutting-edge medical clinic? Are you known for being able to coordinate critical day-to-day functions in your current position? Do you thrive in a fast-paced, dynamic environment?

Join FVCL, a rapidly expanding ophthalmology clinic renowned for its advanced technology and exceptional patient care. Our clinic specializes in treating eye diseases and performing surgeries, including MSP-covered exams and surgeries, private lens surgeries, and LASIK. We are proud to have a nationally-recognized team of ophthalmologists with extensive clinical experience across a wide range of ocular services.

We are seeking an energetic, detail-oriented individual to join our dynamic team as a Clinic Coordinator and Patient Care Specialist. In this position, you will be the primary coordinator of multiple activities throughout the day. You are the quarterback of sorts!

Key Responsibilities:

The successful candidate will perform the following activities in a dynamic, fast-paced environment:

• Clinic Coordination: Oversee all in-clinic diagnostic testing, ensuring smooth operations and high standards of patient care. Coordinate testing schedules, manage equipment, and support the clinical team in delivering exceptional service.
• Team Leadership: Train and mentor team members, fostering a collaborative and supportive environment. Ensure the team is well-versed in all clinic protocols and procedures.
• Patient Care: Assist with direct patient care by performing diagnostic tests, building rapport with patients, and promoting the services offered by FVCL (comprehensive training provided in our Abbotsford location first 3 months, then will move to Chilliwack.)
• Customer Service: Take pride in delivering excellent customer service, striving for positive patient feedback and embracing opportunities for improvement.
• Problem-Solving: Utilize strong organizational and problem-solving skills to efficiently manage a busy clinic environment.
• Flexibility: Adapt to a dynamic schedule with a positive and energetic attitude, ensuring a smooth workflow even during peak times.

Requirements:

Ideally, you will be able to demonstrate the following skills and attributes. However, we are willing to train candidates who are energetic, proactive, and exceptional communicators.

• Visual Fields
• OCTs (Optical Coherence Tomography)
• Auto-refractions
• Non-contact Tonometry
• Accuro EMR (Electronic Medical Records) systems
• Exceptional communication skills
• Ability to connect with patients of diverse backgrounds
  

Interested candidates are welcome to apply for immediate consideration. Come and join our vibrant and dynamic team!