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Talent Development Manager

Article - 6 Jobs
Vancouver, BC
Remote
Full-time
Management
Company Benefits
Dental Insurance
Posted 3 days ago
DescriptionHi there, we're Article. Since 2013, we have been reinventing the furniture industry one sofa at a time, it's not easy — it requires solving challenging, meaningful problems. This is where you come in, as a Talent Development Manager, you'll lead the Talent, Learning & Development function and be a key member of the People & Culture (P&C) leadership team.
**This position is local in Vancouver, BC, and requires the future Talent Development Manager to be in the office 3 times a week. This is not a remote position. Only candidates in BC will be considered**
Why We Need You:
The Talent and Learning Development function is in the business of skills development. It provides competitive companywide talent development services and products to internal customers, including Particle training, leadership development, onboarding materials, career track infrastructure, performance review infrastructure, succession planning, and training solution options and project materials.
You will be responsible for leading and designing our new Leadership Development programs, providing you with valuable access to senior leaders. In this role, you'll continue to build on our learning projects and programs, including kicking off our LMS vendor review, revamping our onboarding programs, and contributing to a range of other impactful projects.
Why Article?
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you're trusted to explore solutions you believe will work best (you're the expert, after all). You'll do all this while growing your skills within a company that is redefining the furniture industry.
About the Team:
We are a hybrid team which means you will required to work in the office 3 days per week. Tuesday and Thursday are in the office while the other day is of your choosing.
You'll lead a team of 2, and you'll be the 5th member of the P&C Leadership team - which operates as a high-trust, supportive team, that gets things done.
We engage in cross-functional work and collaborate regularly with the P&C leadership team, benefiting from valuable input and healthy challenges. We foster a culture of open communication in an environment that encourages team members to ask questions and stay curious on the notion that no idea is a bad idea. It is very important to our team that we come together to problem-solve and look for ways to improve our workflows and processes so we can learn from each other's experiences
What You'll Do:
  • Develop overall talent development strategy, annual operating plans, and investment briefs that support broader P&C and Article objectives
  • Offer a catalog of competitive products and services in the internal skills development business
    • This includes market assessments, capacity planning, and continuous improvement and rationalization
  • Oversee a small team of learning and development professionals, driving high team performance by setting expectations, giving feedback, coaching, training, and developing strategic workforce plans
  • Contribute to overall P&C department plans, strategies, and thought leadership as a member of the P&C Leadership team
  • Develop and adhere to product and service contracts with internal customers (e.g. Corporate, Logistics Excellence, Customer Care)
  • Select and manage the systems and tools needed to deliver on contracts, including but not limited to a learning management system (LMS), learning authoring tools, and talent development platforms
  • Foster strong cross-functional relationships with senior leaders and function owners to drive the effective delivery of Learning and Development products and services and contribute to high-performance cross-functional teamwork to deliver on projects
  • Advise senior leaders on Learning and Development subjects to support decision making, including career pathing, leadership development, succession planning, performance evaluation, and training
  • Lead the design and development, and transition to operations, of our new leadership development program (Remarkably Better Leadership), including implementation of succession planning
  • Partner with internal subject matter experts from other functions to conduct needs assessments and translate requirements into plans for function-specific training solutions (Project Training Solutions) Note that this role will focus on the more complex training projects and/or those for people leaders
  • Develop and improve upon function best practices, leveraging expertise in talent development
  • Facilitate training courses/workshops in person and virtually
  • Manage workflow effectively within the function, including the use of KPIs to evaluate the success of all products and services (e.g. CSAT scores), and produce quarterly reporting
  • Develop and implement communications and change management plans that support LDV function initiatives
  • Manage external vendor relationships and contracts for Learning and Development tools and services
  • Manage the function expenses and internal revenues to budget
  • Track and mitigate talent development-related risks
  • Stay aware of new trends and tools in skills development

Who You Are:
  • Proven work experience in a talent and learning development role in a fast-paced environment at a mid to senior-level
  • 1+ years of experience leading small teams
  • 5+ years of experience designing, developing, delivering, and evaluating training in a corporate environment, including leadership development programs
  • 5+ years of experience developing talent development programs throughout the employee lifecycle, e.g. onboarding, performance management, and succession planning, for all levels of employees and in both an office and frontline environment
  • Experience with learning management systems (no preferred system)
Preferred education and experience
  • Experience building career paths and succession planning
  • Experience with talent development platforms
  • Change management experience and/or training an asset
  • CPHR or CTD/CTDP designation is considered an asset
  • Legally able to work in Canada
  • Completion of criminal background check

Perks & BenefitsLife:
  • 20 days of vacation*
  • 6 well-being (sick) days
  • 1 Inclusion and Diversity Day
  • Hybrid work: 3 days a week in the office
  • Work remotely (anywhere in the world) for up to 3 weeks
  • 4% RRSP matched contributions through Wealthsimple
Total Health:
  • Excellent extended health and dental benefits packages
  • $1000 health/lifestyle spending account* for your total physical and mental well-being
  • TELUS Health App
    • Mental Health Assistance/Counseling
    • Virtual medical appointments
Office Space:
  • The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders)
  • Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
    • Standup desks can be requested too
  • Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you buzzing
  • Onsite fitness equipment with showers and towel service
  • A dog-friendly office - well-socialized pups are welcome
Getting here:
  • Free street parking (first come, first serve; no reserved spots for senior leaders)
  • Indoor secure bike storage with change rooms and showers
  • 20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations
Extra:
  • 45% discount on our entire product range (15% for friends and family)
*Prorated
The expected salary is $110,000 to $130,000 CAD. The actual base pay can increase beyond this range and will be based on various factors, including transferable skills, training and certifications, work experience, business needs, and market demands.

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