Our client is a leading IT services provider in Canada seeking a Pre-Sales Solution Architect to join their growing team. You'll play a key role in driving new business and managing client relationships, leveraging your knowledge of ServiceNow solutions to empower organizations.

About Them

They have a 40+ year history of helping businesses solve complex IT challenges. They offer clients:

• Strategic partnerships with in-house IT experts
• Tailored solutions for enterprise-scale companies
• Dedicated support from industry experts across North America

The Role

As part of the sales and business development team, you'll:

• Prospect and Generate Leads: Be the technical expert at client meetings, assisting with qualification and requirements gathering.
• Manage Relationships: Build strong bonds with key accounts and develop client trust in their brand.
• Drive Sales and Presentations: Own the technical aspects of proposals and proofs of concept, participating in the sales cycle to acquire new customers and expand existing ones.
• Collaborate and Coordinate: Work closely with internal teams to ensure a unified approach to account management.
• Stay Ahead of the Curve: Continuously learn about product updates, conduct demos and POCs, and improve the customer experience.
• Support Marketing and Events: Participate in user conferences, trade shows, and webinars.
• Solve Technical and Business Problems: Understand challenges addressed by their solutions and showcase the value proposition (both standard and tailored) to clients.
• Project Intake and Resource Management: Participate in project intake meetings and help determine resources for a smooth handoff to the delivery team.

You're a Perfect Fit If You Have:

• 5-8 years of experience in the ServiceNow ecosystem with a proven track record.
• Strong business acumen and the ability to understand client needs, challenges, and capabilities.
• Excellent communication skills (written and verbal) to connect with both business and technical audiences.
• The ability to analyze situations, identify solutions, and develop a course of action.
• Strong attention to detail and a grasp of current and future business impacts.
• Innovation skills to find ways to automate and improve processes.
• Understanding of Managed Service Providers and best practices.

Why Join Them?

• Be part of a rapidly expanding sales team with significant growth opportunities.
• Influence the company's direction and contribute to its success.
• Work in a collaborative, inclusive, and entrepreneurial environment.
• Help build a new marketing and sales plan for the organization.

Our client is an equal-opportunity employer and values diversity at their company. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.