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Customer Service Representative

Revitalize Marketing - 6 Jobs
Moncton, NB
Full-time
Entry Level
Posted 26 days ago Expires Soon!

At Revitalize, we believe that exceptional customer service is at the heart of every successful business. As a Customer Service Representative, you will play a pivotal role in ensuring our customers receive the highest level of service and support. Your dedication and expertise will not only enhance our reputation but also contribute directly to our continued growth and success in the industry. If you thrive in a dynamic environment, enjoy solving problems, and have a passion for helping others, then please keep reading!

The Responsibilities of the Customer Service Representative:

  • Be the face and the voice of the company, providing detailed information about products, services, pricing, and terms to prospects.
  • Ensure that prospects have all the necessary information to make informed decisions.
  • Provide product/service demonstrations when applicable.
  • Showcase the value and benefits of the product or service.
  • Record all interactions and progress with prospects in the CRM system.
  • Maintain accurate and up-to-date records of prospect information and activity.
  • Conduct timely follow-ups to keep prospects engaged and move them through the sales funnel.
  • Send follow-up emails, make reminder calls, or schedule further meetings.

Requirements:

  • High School Diploma or Equivalent
  • Preferred prior experience in customer service, sales, communications, or a related field
  • Positive and professional attitude with a commitment to exceeding customer expectations
  • Excellent communication and interpersonal skills
  • Full-time availability
  • Willingness to travel to our office for work every day

Join our team of customer service professionals who are dedicated to delivering outstanding service every day. Apply now!

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