JOB SUMMARY

As a Junior Field Service Technician, you will be a key player in providing top-notch customer service, training, and support both on and offsite. Your focus will be on learning about specialty products, procedures, and applying them in the field. You will work closely with senior technicians to expand your knowledge in valves and actuators. This role may require short notice availability, evening and weekend work, and extensive travel both domestically and internationally. You will be responsible for operating and maintaining assigned assets in compliance with company and regulatory standards.

This Junior Technician role offers an exciting opportunity to grow your expertise in valves and actuators while providing exceptional support to customers and partners. If you are eager to learn, dedicated to safety, and excited about hands-on technical work, this position could be a great fit for you

WHAT YOU WILL BE RESPONSIBLE FOR

• Learn and adhere to all company and regulatory requirements, as well as customer and vendor policies and procedures.
• Read and interpret accurately customer blueprints, schematics, and site layouts
• Engage in safety training and actively support EH&S principles.
• Assist Senior technicians in performing valve maintenance, commissioning, sealing, critical isolation, and monitoring for clients onsite while maintaining confidentiality at all times.
• Provide technical and routine service support or recommendations to the sales team, customers or partners to build and maintain strategic accounts and relationships.
• Provide support to Research and Development by communicating field needs, sharing ideas of advancing technology and testing new products, procedures, tools, and equipment in the field.
• Aid in writing procedures for service-related tasks
• Aid in inspections related to valve servicing, troubleshooting, and repair.
• Ensure accurate and timely completion of billing, reporting, and safety documentation.
• Support management with assigned duties as required.

QUALIFICATIONS

• Minimum 1 year experience in field services.
• Must have and maintain a valid Driver's License and acceptable Motor Vehicle Record.
• Clean pre access or random drug and alcohol test results.
• Transportation Worker Identification Credential (TWIC Card USA) or equivalent is preferred.
• CSTS, H2S, and First Aid certified is an asset.

EDUCATION

High School Diploma or equivalent is required for this position.

SPECIAL DEMANDS

• Frequent Travel is required for this position, this can include weekdays, overnight, and weekend travel.
• While performing the duties of this job, the employee is regularly required to walk (sometimes over long distances over rough terrain and carrying tools weighing up to 25 pounds), crawl, sit, speak, and hear. The employee is required, for extended periods of time, to stand, use hands to finger, handle, or feel; reach with hands and arms; the employee will be required to climb or balance, stoop, kneel, or crouch; must be able to twist around repeatedly. The employee will be required to climb ladders. The employee may be required to enter confined spaces and crawl under equipment. The employee will lift and/or move up to seventy-five (75) pounds including overhead; must be able to carry up to 25 pounds over up to 30 yards. The employee must be able to roll and tip dolly holding a minimum of 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.
• This position requires an employee to travel by vehicle, helicopter, airplane, bus, train, or boat. Employee will be exposed to inside and outside temperatures. Both extreme hot and cold weather. Could be subjected to intense wind, rain, sleet, and snow. There will be exposure to dust, poor ventilation, various chemicals, and compounds, including fumes and smells, some of which are extremely hazardous. The employee will enter confined spaces and work in environments including but not limited to platforms, open excavation sites, extreme heights etc., potentially for lengthy periods of time. Employee must be able to wear PPE as designed and is required by the location or company policy. Loud sounds and vibrations could be experienced at times. The noise level in the work environment is usually moderate. All environments are safe with appropriate PPE.

It has been and will continue to be the policy of FlowChem not to discriminate against any employee or applicant for employment because of their race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected status.