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Clinical Manager

CASA Mental Health - 10 Jobs
Edmonton, AB
Remote
Full-time
Management
Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive.
Job Details
Salary range: $85,280 - $128,960
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Edmonton
Union: Exempt
FTE: 1.0
Status: Permanent

About the Role
CASA's Indigenous Services team engages with families, communities and other service providers to deliver holistic, Indigenous-informed mental health care for children. Services are based in Indigenous cultures, worldviews and spiritualties.
The Clinical Manager will:
  • Works as the Clinical Lead in the First Nations, Métis and Inuit Services (FNMI) and FASTRACS (Fetal Alcohol Spectrum Treatment Resources and Community Supports) programs, providing leadership to interdisciplinary teams; including human resource and performance management; coaching, mentoring and clinical supervision; staff education and training; program responsiveness; change management and evaluation and quality improvement.
  • Work closely with the Indigenous Wellness Support Services team to ensure programs and services are Indigenous-informed and culturally-appropriate, and traditional Indigenous wellness practices and world views are embedded into therapeutic orientation.
  • Work closely with the Indigenous Wellness Support Services - Professional Practice Leads to support the integration of traditional Indigenous worldviews, cultural protocols and approaches to mental health care.
  • Identify and manage required clinical and cultural competencies to meet program objectives and outcomes.
  • Oversee and ensure direct reports utilize a holistic, Indigenous-informed, culturally appropriate model of assessment and treatment planning that is family-centered, trauma-informed and inclusive of biological, psychological, social, spiritual and cultural factors.
  • Ensures high quality record management through CASA's electronic medical record (EMR) system.
  • In partnership with the Clinical Practice team, assess and monitor standards of care and adherence to CASA's clinical policies, procedures, operational plans and any relevant legislation and Acts.
  • Train staff on CASA's organizational values, policies and practices.
  • Train staff on admission, intake, assessment, treatment planning, clinical documentation and discharge data collection.
  • Maintain collaborative relationships with partners and across programs.
  • Act as first point of contact in the complaint resolution process for patients and families.
  • Provide management coverage across the Indigenous Services portfolio as required.
  • Promote a work environment of safety and care for staff and patients.
  • Be responsible for staff adherence to remote travel and safety procedures.
  • Identify clinical and cultural education needs in consultation with the Senior Manager, Clinical Operations, Indigenous Wellness Support Services and Clinical Practice teams to implement educational priorities.
  • Participate in organizational leadership, clinical operations and clinical practice meetings.
  • Lead team meetings and communities of practice in collaboration with Indigenous Services leadership.
  • Encourage open and transparent communication from staff on matters pertaining to operational efficiencies and internal/external relationships.
  • Obtain team feedback and utilize change management strategies to successfully implement approved program/service changes.
  • Collaborate with the Senior Manager, Clinical Operations to identify service delivery improvements and suggest enhancements with the lens of evidence-based practice, CASA strategic and operational plans and Indigenous-informed service delivery.
  • Work regularly with the Indigenous Services team, Wisdom Committee and Senior Manager, Clinical Operations to gather information and implement any required improvements to clinical processes and service delivery.
  • Collaborate with the Senior Manager, Clinical Operations, the Medical Lead and Indigenous Wellness Support Services - Professional Practice Leads to routinely review and plan improvements to enhance program quality.
  • Ensure data collection for evaluation and actively participate in the reporting process.
  • Recognize OCAP (Ownership, Control, Access and Possession) principles when providing services to and in First Nation and Métis communities.

Qualifications
  • Graduate degree in clinical psychology, social work (with psycho-social intervention designation), occupational therapy or nursing.
  • Current registration in good standing with a professional college identified under the Health Professions Act.
  • A minimum of five years of clinical practice in child and family mental health and/or youth addictions.

Conditions of Employment
  • A satisfactory Criminal Records Check with Vulnerable Sector Search. This would be the financial responsibility of the successful candidate.
  • Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA), as well as physical ability to perform all interventions.

Closing Date: Open until filled
Please quote the following competition number in your application materials: 24-099. #CM

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