Deliverable:

1. Conduct Current State Assessments:

(a) Performs comprehensive analysis, including technical, process, skills and financial assessments, of ITS products and services in consultation with relevant stakeholders;

(b) Assess product/service maturity;

(c) Identifies capability gaps relative to client requirements and industry best practices;

(d) Documents all findings in a formal report.

2. Perform Strategic Options Analysis:

(a) Leads workshops with stakeholders to define service vision and identify expected business benefits and outcomes;

(b) Consults with industry and perform jurisdictional scans of peer organizations to inform options selection;

(c) Develops final list of potential options guided by industry best practice and informed through stakeholder and industry consultations;

(d) Performs cost/benefit analysis for each option considered;

(e) Documents all findings in a formal report.

3. Define Strategic Target State:

(a) Leads target state definition workshops in collaboration with service/product leads and relevant stakeholders;

(b) Works with users and stakeholders to develop business requirements and metrics;

(c) Documents high-level target state architecture;

(d) Refines cost analysis for the new target state;

(e) Develops gap analysis report for technology, processes and people

(f) Develops high-level roadmap/implementation plan to achieve target state;

(g) Documents all findings in a formal report.

4. Lead Business Case Development:

(a) Leads the development of ITS Business Cases for ITS strategies in collaboration with ITS corporate procurement, relevant stakeholders, and in compliance with OPS governance and policies.

Key Responsibilities:

• Accountable for the development of multi-year service/product strategies;
  
• Development and standardized application of best-practice methodologies and frameworks;
  
• Leading strategic initiatives;
  
• Engaging/collaborating with users and stakeholders;
  
• Working at all levels across the organization from end-users to executive management;
  
• Presenting to a wide range of audiences including executive management;
  
• Development of presentations, reports and relevant collateral as required.
  

Experience and Skill Set Requirements:

Must Haves:

• 5+ years of experience (10 years preferred) in IT consulting
  

Skill Set Requirements:

Experience with complex IT hosting environments:

Technical Proficiency:

• Deep understanding of modern technologies, frameworks and tools.
  

Problem Solving:

• Ability to identify, analyze, and creatively solve complex business issues relating to the delivery of hosting services.
  

Leading strategic initiatives:

• Experience in overseeing projects/initiatives from conception to completion, ensuring that all strategic requirements are met.
  

Knowledge of modern technologies and practices:

Technical Knowledge:

• Extensive knowledge of both cloud platforms and on-premises hosting solutions.
  

Modern Technologies:

• Skills in adapting/integrating modern technologies with evolving service/product strategies.
  

Modern Practices:

• Knowledge of best practices including agile and lean development.
  

Strategy & Planning:

Strategic Frameworks:

• Experience in the development and application of service/product strategy methodologies.
  

Strategic Alignment:

• Proficiency in aligning IT strategies with overarching business objectives.
  

Communication Skills:

• Ability to clearly communicate how strategic options support business goals.
  

Adaptability:

• Skills in adapting modern industry practices to evolving business needs.
  

Analysis of complex systems and solutions:

Analytical Skills:

• Ability to analyze and compare the benefits and limitations of strategic options/solutions.
  

Costing:

• Exposure to pricing and costing models used to support the delivery of hosting services.
  

Metrics/KPIs:

• Skills in defining and measuring performance indicators for current and new services.
  

Report writing:

• Experience in developing and presenting executive-level reports to management.
  

Consulting background:

Organization:

• Describe the types of organizations you have worked for in the past, i.e. government/private sector, the size of the organization; the role you worked in and how long you worked there.
  

Deliverables:

• Describe the types of strategic deliverables you have produced.