In response to the continued growth of our business, we are looking for a Customer Service Representative to serve the Toronto/North York area. The successful candidate will be assigned an existing customer and new customer base that our clientele provides for us.

What a typical day might look like:

• Morning meeting to review client agenda and product knowledge
• Receive additional training in retail compliance, marketing & sales strategy plus customer service
• Attend local event or assist field campaign team to promote client's products, brands and services
• Maintain business relationships with venues and retailers
• Networking and conference calls
• Report and evaluate event & field marketing campaign data

Responsibilities:

• Attend and participate in the live, promotional marketing campaigns to increase brand awareness and close sales of client products.
• Deliver interesting and exciting product presentations and outline key product benefits to consumers with the goal of increasing product awareness and driving sales on behalf of brands represented
• Provide an exceptional face-to-face experience to all customers and clients.
• Provide product and customer service support with the goal of informing customers and making sales of featured products.
• Responsible for product branding, advertising, and promotion.
• Work with on-site customer service management team to deal with media relations, business communications, success stories

Qualifications:

• 1 year of account management/customer service/sales/retail experience
• Must be able to follow directions and work as a team
• Computer skills to include word processing, spreadsheet, email and internet usage
• Superior organizational skills - able to manage multiple priorities simultaneously
• Must have strong oral communication skills
• Regular access to a vehicle is mandatory

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