Job title: ServiceNow Developer (SAM)
Location: Toronto, ON
Type: Fulltime

Job Description:

• Implement and configure the ServiceNow SAM platform according to business requirements.
• Maintain and optimize the SAM platform, ensuring accurate tracking of software licenses and compliance.
• Collaborate with IT and procurement teams to manage software inventory and lifecycle.
• Develop and enforce policies and procedures for effective software asset management.
• Stay updated with the latest trends and updates in software asset management and ServiceNow features.
• Generate reports and insights for management on software utilization and compliance.
• Experience in ServiceNow SAM Pro capabilities like license cost optimization & entitlement packs.
• Experience in scripting and automation within ServiceNow.
• Manage Service Now Vulnerability Module Snow Coding, Automation
• Designing Dashboarding, Workflows
• Handling Tenable Snow Integration issue, CMDB/IPAM integration issues, Troubleshooting and vendor coordination, Root cause analysis.
• Working with Vulnerability Management closely and redesign the assignment logics & modifications.
• Designing Dashboarding, Workflows Snow Patching & Upgrade Cleanup task Knowledge on SecOps & GRC module also Involvement in Other Automation task (Python, PowerShell & Ansible).Familiarity with ITIL frameworks."