Job Title: Guidewire Business Analyst
Location: Toronto, ON
Type: Fulltime

Job Description:

• Guidewire -Sr Business Analyst Prepare Business requirements documents for changes and enhancements.
• Test and validate all changes prior to implementation to ensure quality and accuracy aligns with Aviva regulatory audit and risk & control standards.
• Document system processes for Guidewire Billing Center
• Identify impacts on business processes based on detailed solutions and strategies.
• Work collaboratively with Guidewire developers to determine both the workaround and the fix to the issue.
• Write technical documents to describe operating procedures.
• Proactive monitoring of system behavior within the operations to ensure that core systems are functioning effectively.
• Creating/enhancing job aids as well as any relevant documentation within Billing.
• Recommend process improvements for Guidewire workflow, moving towards the goal of increasing efficiencies.
• Identify and recommend process improvements in the department.
• Create systems models, specifications, diagrams, and charts.
• Work closely with the Team Leader, and Business Stakeholders to understand current business processes.
• Translate business issues/challenges and objectives into viable quality technical documentation and be able to recommend alternative solutions.