NOW HIRING: Spare Parts Coordinator

Are you an organized, enthusiastic professional with experience in parts sales and a passion for the crane industry? Join our team at Munck Cranes Inc.!

Position Overview

The Spare Parts Coordinator will play a key role in managing the spare parts order process, interacting with both internal and external customers. This full-time position reports directly to the Operations Manager.

ABOUT US:

Since 1924, Munck Cranes Inc. has been a trusted manufacturer of lifting equipment. While overhead cranes and hoists have historically been essential to plant processes, we now meet the demands of modern facilities by providing innovative material handling solutions.

WHAT WE OFFER:

• Highly competitive compensation package with annual wage reviews
• Comprehensive benefits package
• Convenient location in Stoney Creek, just off the QEW
• Friendly, casual, yet professional work environment
• Excellent opportunities for career growth and advancement

DUTIES AND RESPONSIBILITIES:

• Interact, respond, and follow up with customers promptly, ensuring courteous and efficient communication
• Analyze and process incoming quote requests
• Determine required replacement parts based on customer-provided information
• Follow up with customers to obtain additional information as needed
• Provide alternative options for obsolete or custom-made parts
• Prepare quotations for spare and replacement parts
• Process customer purchase orders
• Source parts and prepare purchase orders to meet customer requirements
• Organize and track all open parts orders for arrival and distribution
• Provide follow-up and regular ETA updates to customers on their orders
• Receive incoming parts and stock, checking for accuracy and deficiencies
• Properly catalog and prepare spare parts for stockrooms according to prearranged systems
• Determine the most cost-effective shipping solutions
• Prepare all required shipping documentation
• Work with Shipper/Receiver to ensure all incoming and outgoing items are catalogued into and relieved from inventory
• Update and catalog all open purchase orders and orders via spreadsheets
• Assist Shipper/Receiver with packaging and shipping as required
• Perform other duties as required

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• High School diploma or equivalent
• Experience in parts sales, purchasing, and/or shipping
• Basic knowledge of the crane industry (preferred, but not required)
• Forklift experience (an asset)
• Proficiency in Microsoft Word and Excel
• Some knowledge of QuickBooks (an asset, but not required)
• Excellent verbal and written communication skills
• Strong organizational skills and the ability to multitask in a fast-paced environment
• Outstanding customer service skills

Working Conditions: Working conditions are normal for a manufacturing facility.

• Normal conditions for a manufacturing facility, with moderate lifting of materials
• Use of safety equipment such as safety glasses, hearing protectors, and CSA Approved Safety Shoes required
• Weekday working hours: 8:00 AM – 4:30 PM, with two 15-minute breaks and one 30-minute lunch

If you are friendly, outgoing and quick to learn about new parts and their functions, this could be the perfect job for you!

Send us your resume and cover letter today.

Munck Cranes Inc. is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

PLEASE NOTE: Due to the developing impact of COVID-19, our top priority is ensuring that our employees are safe and policies and procedures are being developed to effectively handle our response to the outbreak. As a result, our average response time to new applicants will be longer than normal, but we still welcome and look forward to reviewing new applications.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Dental care
  
• Extended health care
• Life insurance
• Vision care

Work Location: In person

Application deadline: 2024-06-01