Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit www.creyos.com.
You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, scientists, business leaders, and even a world-renowned neuroscientist. We are proud to say that you will be surrounded by some of the smartest, enthusiastic, hard working and dedicated people that you'll ever meet (at least, that we've ever met!).
Who we are looking for:At Creyos, we know that solving big challenges requires unrelenting resilience. We don't give up in achieving our goals. People who succeed at Creyos have a sense of urgency, a solid work ethic, natural curiosity, strong internal drive, and enthusiasm about growing a company… as well as a sense of humor. If this all sounds good to you, we invite you to join us!
This is a hybrid position based in Toronto, ON.
As a Sr. RevOps - Systems & Data Analyst, you will:
- Administer and optimize the Salesforce platform and other key systems (Outreach, Zoominfo, HubSpot, OnceHub, CaptivateIQ, PandaDoc, and Coefficient).
- Ensure data integrity and manage data migration, cleansing, and deduplication efforts.
- Develop and maintain integrations between systems to ensure seamless data flow.
- Translate desired outcomes from Sales, Customer Success, Marketing, Development, and Finance into scalable processes, requirements, and solutions.
- Implement and maintain Salesforce customizations including custom fields and objects, layouts, workflows, process builder, flows, and validation rules.
- Create and maintain dashboards and reports to provide insights into key performance metrics across departments.
- Conduct detailed data analysis to support strategic decision-making.
- Provide actionable insights to improve sales, marketing, and customer success processes.
- Develop and maintain documentation for data processes and systems.
- Identify and implement process improvements to streamline workflows and reduce manual tasks.
- Collaborate with cross-functional teams to document and enhance existing processes.
- Support the development and execution of compensation strategies.
- Simplify, enhance, and modernize existing features.
- Improve the overall quality and completeness of documentation.
- Document system configuration and administrative processes.
- Strong proficiency with Salesforce.com including a deep understanding of customization capabilities across Sales Cloud, Service Cloud, Communities and the overall Force.com platform in a Lightning-based environment.
- Ability to manage several ongoing Salesforce.com customization projects from end-to-end, including gathering requirements, solution design and development, and finally working with stakeholders to roll out the solution to their teams.
- Demonstrable experience customizing the platform based on user requirements including custom fields and objects and layouts along with automation capabilities such as workflows, process builder, flows, and validation rules.
- Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas.
- Strong analytical skills, strong ability to get into the details, and meet tight deadlines while never compromising quality.
- Enthusiasm to learn a new, complex domain and the humility to ask for help when needed.
- Strong understanding of Excel, BI, SOQL.
- Understanding of DLRS (declarative lookup rollup summaries).
- Interest in healthcare technology.
Additional information:
Please note that in accordance with company policy, any successful candidate will be required to demonstrate proof of full vaccination against COVID-19.
Creyos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or another legally protected status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Creyos will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify our Talent Acquisition Manager directly and we will work with you to meet your needs.