Our client, reputable in the insurance industry and based in Southern Ontario, is hiring an Underwriting Manager to join their team of professionals.

The Underwriting Manager is primarily responsible for the management and oversight of the Underwriting Department which includes Property, Auto, and Commercial lines. They will manage the department, including day-to-day operations, workflows, and service delivery practices by providing effective supervision, guidance, and assistance to team members.

This position is hybrid with 2 days per week in the office.

In this role, you will:

• Improve departmental operations by exploring, developing, recommending, and implementing improvements to departmental processes and practices
• Establish and evaluates policies and procedures, operational programs, procedural manuals, and guidelines
  
• Participate in various Management Team meetings and hold department meetings to address issues and resolve problems
• Evaluate staffing levels within the department and participate in the recruitment process
• Ensure ongoing training and review work assignments performed by team members in training to provide feedback
• Complete annual Performance Evaluations, including quarterly reviews and one-on-one meetings
• Create departmental performance standards and expectations and performs internal audits to ensure a high quality and quantity of service delivery to all external and internal customers
• Responds to department/agent inquires and resolves complaints arising from various sources
• Sets authority levels for underwriters; provides guidance, instructions, and binding authority on new risks and risks exceeding their authority; sets escalation structure
• Manages underwriting exceptions submissions, provides approval or delegates to underwriters as appropriate in accordance with authority levels
• Remains informed on industry knowledge and practices and report back to the team

Qualifications include:

• Postsecondary education or comparable training and work experience
• Over 10+ years of relevant experience
• Minimum of 3+ years in a managerial experience
• Proven leadership abilities with strong decision making skills
• Ability to adapt to a dynamic environment and embrace new technology
• Effective communication and resourcefulness in collaborating with business partners
• Promote a culture of transparent and accountability
• Working knowledge of data analysis and performance/operation metrics
• Knowledge of evaluating, rating, and covering commercial, farm, residential, and automobile risks is advantageous
• Knowledge of reinsurance procedures
• Chartered Insurance Professional (CIP) designation an asset
• Occasional travel to other regional office locations may be required
  

We offer a very competitive compensation package and a comprehensive employee benefits program.

Our organization commits to an equitable, inclusive and barrier-free recruitment and selection process. We encourage applications from Indigenous, Black, racialized and 2SLGBTQ+ persons and other equity-deserving groups.
We welcome applications from individuals with disabilities. Our organization will accommodate the needs of applicants throughout the hiring and selection process under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for candidates taking part in all aspects of the selection process.