Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive.
Job Details
Salary range: $85,280 - $128,960
Shift structure: Monday – Friday 7.25 hours/day
Primary location: CASA Centre
Union: Exempt
FTE: 1.0
Status: Permanent

About the Role
Leave your mark on the future of children's mental health. CASA Mental Health is hiring a Program Manager, Medical Clinics, offering a unique chance to lead the development of a medical clinics program in collaboration with physicians and other leaders.
The Program Manager, Medical Clinics will:

• Work with the Senior Manager, Clinical Operations and the Medical Lead(s) to develop a high-functioning clinical team.
• Oversee and ensure direct reports utilize a holistic and high-quality model of assessment and treatment planning that is family-centered, trauma-informed and inclusive of biological, psychological, social and cultural factors.
• Ensure high-quality record management through CASA's electronic medical record (EMR) system.
• Ensure staff are trained and adhere to CASA policy and practice regarding admission, discharge data collection and clinical documentation.
• Act as the first point of contact for patients and families in the complaint resolution process.
• Lead the planning and implementation of training opportunities at the program level and collaborate with the Clinical Education department for initiatives that may extend to the whole organization.
• Ensure the development and maintenance of a competency framework for the program area.
• Collaborate with the Senior Manager, Clinical Operations to identify service delivery improvements and suggest enhancements with the lens of evidence-informed practice and CASA's strategic and operational plans.
• Identify budget requirements for human and capital resources for the program area.
• Ensure patient safety event reporting and immediate risk mitigation.
• Lead safety event analysis and solution generation.
• Review quarterly patient safety reports for program-specific trends.
• Maintain collaborative relationships across programs.

Qualifications

• Graduate degree in nursing; bachelor's degree in nursing with five years of experience in child and family mental health and two years of leadership experience would be considered.
• Current registration in good standing with a professional college identified under the Health Professions Act.
• A minimum of five years of clinical practice in child and family mental health and/or youth addictions.
• A minimum of two years of clinical leadership experience in a mental health setting.

Conditions of Employment

• A satisfactory Criminal Records Check with Vulnerable Sector Search. This would be the financial responsibility of the successful candidate.
• Proof of COVID-19 vaccination or exemption on the basis of a protected legal ground.
• Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA), as well as physical ability to perform all interventions.

Closing Date: May 29, 2024
Please quote the following competition number in your application materials: 24-087.

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