What you will do:

Working directly with the Entertainment Manager, the Entertainment Supervisor communicate programing schedules, collect, document and share data, resolve scheduling conflicts with operations and entertainment team, coordinate promotion of events and ensure venues are fully informed about the details of upcoming events.

Entertainment supervisors will build relationships and maximize opportunities with internal stakeholders, external customers, coordinate recurring events, collect feedback, update documents with current information daily and document data collected internally. This position spends much of their time communicating with promoters, talent, and buyers to coordinate effective communication with venue operations teams and AV technicians. Post event supervisors collect and document feedback and data for the entertainment files.

This position will work closely with operations teams in venue and Entertainment team to maximize efficiencies and revenue opportunities through attendance, guest experience for internal and external customers and overall impact and profitability.

This position requires the candidate to attend and support local entertainment activations as needed.

The ideal candidate must possess:

• Effective communication and organizational skills
• Ability to work under pressure when dealing with the unexpected
• Ability to work well with a variety of stakeholders.
• Ability to work comfortably in an ever-changing environment.
• Strong follow-up skills for data collection and documentation.
• Ability to follow up and prioritize.
• Exceptional time management to meet deadlines.
• Soft interpersonal skills to navigate our collaborative work environment.
• Good decision making and analytical skills.

The position contributes to a safe and welcoming work environment for all team members, guests, and contractors. The candidate will create a working environment that fosters collaboration, respect, and integrity.

Key Responsibilities

• Effectively communicates entertainment logistics with key stakeholders.
• This role works closely with bookers, talent, promoters, operations teams, entertainment leaders and AV techs and in venue operations.
• Provide pre-event updates for ticketed events.
• Document post event reports and share feedback as needed
• Participate in pre and post meetings as needed to coordinate bookings
• Collect assets and support promotion of events TRR.com
• Ticketing support which can include ticket creation and updates on sales
• This role is based out of venue. Candidates support weekly event activations and prioritize event logistics communications to a variety of venues they support.

Education & Certification

• Education in the arts, media and entertainment management.
• Education or experience in music, AV entertainment, music festival management, or event field an asset.

Experience

• Experience in the music and entertainment industry an asset.
• Experience with AV technology an asset.

• Good communication and interpersonal skills, problem solving skills, detail oriented, flexible, strong organizational and follow up skills, ability to communicate progress reports, collect and document data post event.

Working Conditions & Effort

• Will work some nights and weekends when supporting activations and events
• Remote role, will work in venue to support events as needed

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [email protected].

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Wage ($):