Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Guest Services Agent at Dundee Arms Inn!

Are you passionate about hospitality and eager to create memorable experiences for guests? The Dundee Arms Inn, a charming hotel located in the heart of Charlottetown, PE, is looking for enthusiastic individuals to join our team as Guest Services Agents. This is a fantastic opportunity to work in a vibrant environment where your contributions will be valued and recognized!

About the Role

As a Guest Services Agent, you will play a crucial role in ensuring our guests feel welcomed and well taken care of. This seasonal position offers flexible hours ranging from 32 to 45 hours per week, allowing you to balance work with your personal life. Your primary responsibilities will include:

• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Managing room reservations, including taking, canceling, and changing bookings
• Providing information about hotel facilities and local attractions
• Exchanging foreign currency
• Calculating charges and processing guest departures
• Maintaining an inventory of vacancies and room assignments
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Assisting guests with special needs
• Delivering requested wake-up calls
• Performing light housekeeping duties
• Providing exceptional customer service

Requirements

To thrive in this role, you should meet the following criteria:

• Work Term: Seasonal
• Work Language: English
• Education: No degree, certificate, or diploma required
• Experience: Previous experience is an asset
• Transportation: Own vehicle is required

Skills and Knowledge

We are looking for candidates who possess:

• Knowledge of multi-line switchboards
• Proficiency in word processing and spreadsheet software
• Familiarity with internet usage
• Attention to detail and the ability to work in a fast-paced environment
• The capability to stand for extended periods and work under pressure

Security and Safety

All candidates must be bondable and will be required to undergo a criminal record check.

Health and Financial Benefits

At Dundee Arms Inn, we care about our team members. We offer a range of benefits, including:

• Health Benefits: Dental plan, disability benefits, health care plan, and vision care benefits
• Financial Benefits: Gratuities, group insurance benefits, life insurance, and a Registered Retirement Savings Plan (RRSP)
• Other Benefits: Free parking available

Compensation

The hourly wage for this position is $16.50.

Why Join Us?

At Dundee Arms Inn, we pride ourselves on creating a warm and welcoming atmosphere for both our guests and our team members. If you are ready to embark on an exciting journey in the hospitality industry and make a difference in the lives of our guests, we want to hear from you!

Apply today and take the first step towards a rewarding career with us!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.