Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.
Join Our Team as a Guest Services Agent!
Are you passionate about hospitality and eager to create memorable experiences for guests? Artisan Inn & Twine Loft Dining is looking for a dedicated and enthusiastic Guest Services Agent to join our vibrant team in beautiful Trinity, NL. This is a fantastic opportunity to immerse yourself in the hospitality industry while working in a stunning rural setting.
About the Role
As a Guest Services Agent, you will play a crucial role in ensuring our guests feel welcomed and valued. Your responsibilities will include:
- Registering arriving guests and assigning rooms
- Processing group arrivals and departures
- Managing room reservations, including taking, canceling, and changing bookings
- Providing information about hotel facilities and local points of interest
- Calculating charges and processing guest departures
- Maintaining an inventory of vacancies and room assignments
- Performing clerical duties such as faxing, filing, and photocopying
- Answering telephone calls and relaying messages
- Assisting clients/guests with special needs
- Delivering exceptional customer service
- Serving food and beverages
Work Setting
This seasonal position offers:
- Work in the hospitality industry, specifically in a hotel, motel, or resort
- Staff accommodation available
- A chance to work in a picturesque rural area
- Engagement with restaurant and food service
Requirements
To thrive in this role, you should meet the following criteria:
- Work Term: Seasonal
- Work Language: English
- Hours: 35 to 50 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 to 2 years in a similar role or equivalent experience
Skills and Qualifications
We are looking for candidates who possess:
- Attention to detail and the ability to work in a fast-paced environment
- Strong interpersonal skills and excellent oral and written communication
- Flexibility and organizational skills
- Reliability and a client-focused attitude
- Team player mentality
Technical Proficiency
Familiarity with the following is essential:
- Word processing software
- Computerized bookkeeping systems
- Central reservation systems (CRS)
- Spreadsheets and internet usage
- Social media platforms
Work Conditions
In this role, you will:
- Stand for extended periods
- Work under pressure while maintaining a positive demeanor
Financial and Other Benefits
We value our team members and offer:
- Competitive salary ranging from $18.00 to $20.00 hourly (negotiable)
- Gratuities
- Free parking
- Learning and training opportunities paid by the employer
- On-site housing options
Join Us!
If you are ready to embark on an exciting journey in the hospitality industry and make a difference in our guests' experiences, we want to hear from you! Become a part of the Artisan Inn & Twine Loft Dining family and help us create unforgettable memories for our guests.
We look forward to welcoming you to our team!
Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.