Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Hotel Front Desk Clerk!

Company: Middleton Motel and Suites

Job Category: Hospitality and Food Service

About the Role

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we invite you to apply for the position of Hotel Front Desk Clerk at Middleton Motel and Suites! This is an exciting opportunity to be the welcoming face of our establishment, ensuring that every guest has a memorable stay.

Key Responsibilities

• Register arriving guests and assign rooms with a warm smile.
• Resolve complaints and claims to ensure guest satisfaction.
• Process group arrivals and departures efficiently.
• Take, cancel, and change room reservations as needed.
• Provide information on hotel facilities and services.
• Share insights about local points of interest to enhance guest experiences.
• Process guests' departures, calculate charges, and receive payments.
• Balance cash and complete balance sheets, cash reports, and related forms.
• Maintain an inventory of vacancies, reservations, and room assignments.
• Follow emergency and safety procedures diligently.
• Perform clerical duties such as faxing, filing, and photocopying.
• Answer telephone calls and relay messages promptly.
• Perform light housekeeping and cleaning duties as required.
• Deliver outstanding customer service at all times.

Work Setting

• Hotel, motel, resort

Requirements

• Education: No degree, certificate, or diploma required.
• Experience: Will train the right candidate.

Computer and Technology Knowledge

• Basic internet skills are required.

Transportation/Travel Information

• Own transportation is necessary.

Work Conditions and Physical Capabilities

• Attention to detail is crucial.
• Ability to work under pressure in a fast-paced environment.

Personal Suitability

• Client-focused with a strong commitment to service.
• Dependable and reliable team player.
• Efficient interpersonal skills.
• Excellent oral and written communication skills.
• Flexible and organized with good judgment.

Screening Questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?

Benefits

• Dental plan
• Health care plan
• Vision care benefits

Work Details

• Work Term: Permanent
• Work Language: English
• Hours: 15 to 30 hours per week

Salary

Compensation ranges from $16.50 to $17.00 hourly (to be negotiated).

Location

Middleton, NS

If you are ready to embark on a rewarding career in hospitality, we encourage you to apply and become a part of our dedicated team at Middleton Motel and Suites!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.