Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Service Advisor at Coast Tire Inc.

Are you passionate about the automotive industry and eager to provide exceptional customer service? Coast Tire Inc. is looking for a dedicated and enthusiastic Service Advisor to join our team in beautiful Charlottetown, PE. This is a fantastic opportunity to grow your career in a dynamic environment while making a positive impact on our customers' experiences.

About the Role

As a Service Advisor, you will play a crucial role in our operations, acting as the primary point of contact for our clients. You will be responsible for advising customers on our services, managing inquiries, and ensuring a seamless experience from start to finish. Your ability to communicate effectively and supervise staff will be key to your success in this position.

Key Responsibilities

• Develop and implement effective communication strategies.
• Supervise a team of 11-15 staff members.
• Act as the spokesperson for Coast Tire Inc.
• Advise clients on advertising and sales promotion strategies.
• Respond to written and oral inquiries from customers.
• Arrange billing for services and manage refunds and credits.
• Issue receipts and maintain accurate records and statistics.
• Assess client feedback, inquiries, and complaints to deliver meaningful information and services.
• Perform general office duties and maintain a digital database.
• Provide ongoing support to clients after the sale.

Requirements

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years or equivalent experience

Technical Skills

• Proficient in MS Outlook, MS Word, and MS PowerPoint.
• Experience with electronic mail systems.
• Previous experience in a call center environment is an asset.

What We Offer

At Coast Tire Inc., we value our employees and strive to provide a supportive and rewarding work environment. Here are some of the benefits you can expect:

Health Benefits

• Comprehensive dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial Benefits

• Bonus opportunities
• Life insurance
• Pension plan

Long-Term Benefits

• Long-term care insurance
• Maternity and parental benefits

Additional Perks

• Free parking available
• Paid time off for volunteering or personal days
• Wellness program

Salary

The annual salary for this position ranges from $37,440.00 to $41,600.00, negotiable based on experience.

Location

This position is based in Charlottetown, PE.

Join Us!

If you are ready to take the next step in your career and become a part of our dedicated team at Coast Tire Inc., we encourage you to apply. We look forward to welcoming you aboard!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.