Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.
Join Our Team as a Front Desk Agent!
Are you passionate about providing exceptional customer service in the hospitality industry? Do you thrive in a dynamic environment where every day brings new opportunities to make guests feel welcome? If so, we invite you to apply for the Front Desk Agent position at the Ramada by Wyndham Hotel in beautiful Saskatoon!
About the Company
At Ramada by Wyndham Hotel, we pride ourselves on delivering outstanding hospitality experiences to our guests. Located in the heart of Saskatoon, our hotel offers a warm and inviting atmosphere, complemented by a dedicated team committed to excellence. Join us and be part of a company that values teamwork, integrity, and guest satisfaction.
About the Job
As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in creating a positive impression. Your responsibilities will include:
- Registering arriving guests and assigning rooms
- Resolving complaints and claims with professionalism
- Taking, canceling, and changing room reservations
- Providing information on hotel facilities and services
- Processing guests' departures, calculating charges, and receiving payments
- Maintaining an inventory of vacancies, reservations, and room assignments
- Following emergency and safety procedures
- Providing exceptional customer service
- Attending to guests' requests for extra supplies or other items
- Operating the switchboard or telephone system
Requirements
To be successful in this role, you should meet the following qualifications:
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years in a similar role
Work Setting
This position is based in a vibrant hotel environment, where you will interact with guests from all walks of life. Your ability to create a welcoming atmosphere will be key to our guests' experiences.
Health Benefits
We care about our team members! As a Front Desk Agent, you will enjoy:
- A comprehensive health care plan
- Permanent work status
- Work language: English
- Hours: 35 to 40 hours per week
Salary
The hourly wage for this position is $16.22. Join us in providing exceptional service while earning a competitive salary!
Screening Questions
Before applying, please ensure you can answer the following:
- Are you currently legally able to work in Canada?
If you are ready to embark on an exciting career in hospitality and meet the qualifications outlined above, we encourage you to apply and become a valued member of our team at Ramada by Wyndham Hotel in Saskatoon!
Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.