Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent at St. Christopher's Hotel!

Are you passionate about hospitality and eager to create memorable experiences for guests? St. Christopher's Hotel is looking for enthusiastic individuals to join our team as Front Desk Agents. If you thrive in a fast-paced environment and enjoy interacting with people, this is the perfect opportunity for you!

About St. Christopher's Hotel

Located in the picturesque Channel-Port aux Basques, NL, St. Christopher's Hotel is dedicated to providing exceptional service and comfort to our guests. Our team is committed to creating a welcoming atmosphere where every visitor feels at home. Join us in delivering outstanding hospitality and making a positive impact on our guests' experiences!

Job Overview

As a Front Desk Agent, you will be the first point of contact for our guests, responsible for ensuring a smooth check-in and check-out process. Your role will involve a variety of tasks, from managing reservations to providing information about our hotel and the surrounding area. We will provide training, so no prior experience is necessary!

Key Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel, and change room reservations
• Provide information on hotel facilities and services
• Offer general information about local points of interest
• Exchange foreign currency
• Process guests' departures, calculate charges, and receive payments
• Balance cash and complete balance sheets, cash reports, and related forms
• Maintain an inventory of vacancies, reservations, and room assignments
• Follow emergency and safety procedures
• Perform clerical duties (faxing, filing, photocopying)
• Answer telephone calls and relay messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide excellent customer service

Requirements

• Education: Secondary (high) school graduation certificate
• Experience: Will train or equivalent experience

Work Setting

• Hotel, motel, resort

Skills and Qualifications

• Knowledge of multi-line switchboard and computerized bookkeeping systems
• Proficient in internet usage
• Dependable and reliable
• Efficient interpersonal skills
• Excellent oral and written communication skills
• Flexible and organized
• Team player

Work Conditions

• Fast-paced environment
• Standing for extended periods
• Ability to work under pressure

Security and Safety

• Bondable
• Criminal record check required

Transportation/Travel Information

• Own transportation is required

Work Hours

• Seasonal position
• 20 to 40 hours per week
• Work Language: English

Compensation

Salary: $16.00 to $16.50 hourly (to be negotiated)

If you are ready to embark on an exciting career in hospitality and make a difference in our guests' experiences, we want to hear from you! Join us at St. Christopher's Hotel and be part of a dynamic team dedicated to excellence in service.

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.