Job Title or Location

Customer service manager - automobiles

HOPE MECHANICAL& HYDRAULICS LTD
Weyburn, SK
Posted 6 days ago
Job Details:
$23.00 - $27.00 / hour
Full-time
Experienced
Benefits:
Health Insurance
Life Insurance

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Manager - Automobiles!

Company: HOPE MECHANICAL & HYDRAULICS LTD

Location: Weyburn, SK

Salary: $23.00 to $27.00 hourly (to be negotiated)

Work Term: Permanent

Hours: 40 hours per week

Work Language: English

About the Role

Are you passionate about delivering exceptional customer service in the automotive industry? HOPE MECHANICAL & HYDRAULICS LTD is seeking a dedicated and enthusiastic Customer Service Manager to lead our team and ensure our operations run smoothly. In this pivotal role, you will be responsible for directing and controlling daily operations, managing staff, and implementing effective marketing strategies to enhance our service offerings.

Key Responsibilities

  • Direct and control daily operations to ensure efficiency and effectiveness.
  • Evaluate and plan daily operations to meet customer needs and business goals.
  • Manage staff, assign duties, and foster a collaborative work environment.
  • Determine merchandise and services to be sold, and procure items for resale.
  • Develop and implement innovative marketing strategies to attract and retain customers.
  • Plan budgets and monitor revenues and expenses to maintain financial health.
  • Resolve customer requests, complaints, and supply shortages promptly.
  • Recruit, hire, and supervise staff and/or volunteers to build a strong team.

Work Conditions and Physical Capabilities

  • Attention to detail is essential.
  • Ability to engage in a combination of sitting, standing, and walking.

Personal Suitability

We are looking for candidates who are:

  • Adaptable and collaborative.
  • Efficient, goal-oriented, and hardworking.
  • Outgoing with a positive attitude.
  • Quick learners with excellent time management skills.
  • Client-focused with strong interpersonal and oral communication skills.
  • Organized team players with maturity.

Qualifications

  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 to less than 3 years in a related field or equivalent experience.

Health and Financial Benefits

We value our employees and offer a comprehensive benefits package, including:

  • Health Benefits: Dental plan, health care plan, vision care benefits, and disability benefits.
  • Financial Benefits: Life insurance and benefits as per collective agreement.
  • Long-term Benefits: Long-term care insurance.

Additional Perks

  • Free parking available.
  • Learning and training opportunities paid by the employer.
  • Team building opportunities to foster a positive work culture.

Commitment to Diversity

At HOPE MECHANICAL & HYDRAULICS LTD, we are committed to creating an inclusive workplace. We offer mentorship programs that pair members of visible minorities with experienced employees and provide diversity and cross-cultural training to ensure a welcoming environment for all.

Screening Questions

As part of the application process, candidates will be asked the following:

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?

If you are ready to take on this exciting opportunity and make a difference in the automotive customer service landscape, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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