Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Technical Support Representative!

Company: Able Innovations Inc.

Location: Halifax, NS

Salary: $27.00 to $36.00 hourly (to be negotiated)

About the Role

Are you passionate about technology and helping others? Able Innovations Inc. is seeking a dedicated Technical Support Representative to join our dynamic team. This temporary position offers an exciting opportunity to work in a fast-paced startup environment within the healthcare sector. If you thrive under pressure and enjoy solving problems, we want to hear from you!

Key Responsibilities

• Report on the performance of computer systems and networks.
• Assist users experiencing difficulties with their computers.
• Consult user guides, technical manuals, and other documents to research and implement solutions.
• Provide advice and training to users in response to identified difficulties.
• Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
• Set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
• Deliver exceptional customer service.
• Implement marketing activities and communication strategies.

Who We’re Looking For

The ideal candidate will possess:

• A college/CEGEP education.
• 1 to 2 years of relevant experience in roles such as health unit coordinator, medical receptionist, medical administrative assistant, clinical social work, or equivalent experience.
• Strong knowledge of computer and technology, including Internet, desktop applications, MS Office, MS Windows, SharePoint, and spreadsheets.
• Familiarity with medical terminology.
• A willingness to travel regularly, including cross-border and overnight travel, with a valid driver's license.

Work Environment

This role is set in a fast-paced startup environment within a hospital or healthcare establishment. You will be required to work under pressure and stand for extended periods. Your attention to detail and ability to multitask will be crucial to your success.

Personal Qualities

We value candidates who are:

• Accurate and organized.
• Client-focused with excellent interpersonal skills.
• Effective communicators, both orally and in writing.
• Proactive, with strong judgment and initiative.
• Team players who can manage their time efficiently.
• Honest and reliable.

Benefits of Joining Us

At Able Innovations Inc., we believe in taking care of our team. We offer:

• Health Benefits: Dental and healthcare plans.
• Financial Benefits: Group insurance benefits.
• Other Benefits: Team building opportunities to foster a collaborative work environment.

Work Conditions

This is an on-the-road job, requiring flexibility and a willingness to travel. You will be expected to work between 40 to 60 hours per week in English.

Screening Questions

As part of the application process, candidates will be asked:

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Join Us!

If you are ready to take on this exciting challenge and make a difference in the healthcare technology space, we encourage you to apply and become a part of our innovative team at Able Innovations Inc.!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.