Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Technical Support Specialist – Information Technology (IT)

Company: ScaleUp Alliance Inc

Location: Winnipeg, MB

Salary: $40.00 hourly

Work Term: Permanent

Work Language: English

Hours: 30 hours per week

About the Role

Are you a tech-savvy professional with a passion for problem-solving? ScaleUp Alliance Inc is seeking a dedicated Technical Support Specialist to join our dynamic Information Technology team. In this role, you will play a crucial part in ensuring the smooth operation of our computer systems and networks, providing top-notch support to our users, and contributing to the redesign of applications and software.

Key Responsibilities

• Grant access to computer networks and manage user permissions.
• Report on the performance of computer systems and networks to identify areas for improvement.
• Participate in the redesign of applications and other software to enhance functionality.
• Provide business systems, network, and Internet support to users in response to identified difficulties.
• Set up equipment for employee use, ensuring proper installation of cables, operating systems, and appropriate software.
• Manage incidents effectively to minimize downtime and maintain productivity.
• Evaluate and install computer hardware, networking software, and operating system software.
• Perform data backups and disaster recovery operations to safeguard critical information.

Supervision

• Supervise 1 to 2 team members, fostering a collaborative and productive work environment.

Qualifications

• Education: Master's degree
• Experience: 5 years or more in a related field
• Certifications:
  • Network+ Certification
  • Red Hat Certified Engineer (RHCE)
  • VMware Certified Professional

Technical Knowledge

• Proficient in Linux and Unix operating systems
• Experienced with networking software and hardware
• Knowledgeable in server management and security software
• Familiar with TCP/IP and wireless networks
• Skilled in data administration and server hardware
• Experience with Amazon Web Services (AWS)

Screening Questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• Do you possess the required certifications listed above?
• What is the highest level of study you have completed?

Benefits

At ScaleUp Alliance Inc, we value our employees and offer a range of benefits to support your well-being:

• Comprehensive health care plan
• Subsidized public transportation

If you are ready to take the next step in your career and join a forward-thinking company that values innovation and teamwork, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.