Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent at Grand Pre Wines Ltd!

Are you passionate about hospitality and eager to create memorable experiences for guests? Grand Pre Wines Ltd is seeking a dedicated and enthusiastic Front Desk Agent to join our vibrant team in beautiful Grand Pré, Nova Scotia. This is a fantastic opportunity to work in a dynamic environment where your contributions will be valued and recognized!

About the Role

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in ensuring their stay is enjoyable and seamless. This seasonal position offers 30 to 40 hours of work per week, where you will engage with guests, manage reservations, and provide exceptional customer service.

Key Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel, and change room reservations
• Provide information on hotel facilities and services
• Share insights about local points of interest
• Process guests' departures, calculate charges, and receive payments
• Answer telephone calls and relay messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties
• Address customer complaints or concerns
• Enforce hotel policies and procedures

Work Environment

This role is set in a hotel, motel, or resort located in a rural area, providing a unique opportunity to connect with nature and the local community.

Requirements

• Work Term: Seasonal
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: No degree, certificate, or diploma required
• Experience: 1 to 2 years in a similar role

Personal Qualities

We are looking for candidates who are:

• Client-focused and dependable
• Possess efficient interpersonal skills
• Excellent in both oral and written communication
• Flexible, organized, and reliable
• A true team player with initiative

Work Conditions

As a Front Desk Agent, you will need to:

• Pay attention to detail
• Stand for extended periods
• Work under pressure and meet tight deadlines
• Engage in a combination of sitting, standing, and walking

Additional Information

• Transportation: Own transportation is required
• Security: A criminal record check will be conducted
• Green Job: This role involves duties that lead to positive environmental outcomes
• Health Benefits: A health care plan is available

Compensation

The hourly wage for this position ranges from $18.00 to $20.00, negotiable based on experience.

Why Join Us?

At Grand Pre Wines Ltd, we pride ourselves on creating a welcoming atmosphere for both our guests and our team members. If you are ready to take on a rewarding role in the hospitality industry and contribute to our mission of providing exceptional service, we want to hear from you!

Join us in making every guest's experience unforgettable!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.